Lab Office Assistant

AQUA DERMATOLOGY MANAGEMENT LLC • Palm Beach Gardens, FL

7d • Onsite

About The Position

The Lab Office Assistant performs clerical tasks as an office assistant of a routine but varied nature in conjunction with heavy and proficient data entry, and some routine laboratory assistant procedures. This role is in a healthcare facility and requires adherence to the Water’s Edge Mission Statement, Credo and Service Goals and Values, providing exceptional customer service at all times. The assistant will interact with Physicians’ Offices professionally and courteously, resolving any issues regarding Pathology requisition forms. They will also track and order inventory and gross room supplies, ship and receive packages, and perform computer entry, receiving, logging in, and handling specimens responsibly. Assistance in specimen accessioning is also part of the role when available and needed. The position requires working well in a team environment and demonstrating appropriate and professional communication and behavior toward patients and customers.

Requirements

• High School Diploma or equivalent
• Previous office experience (laboratory or medical office preferred)
• Must be able to work well independently but ask for help when needed.
• Must have an understanding of lab protocol and procedures.
• Must have the ability to use applicable technology and systems.

Nice To Haves

• laboratory or medical office experience preferred

Responsibilities

• Adheres to the Water’s Edge Mission Statement, Credo and Service Goals and Values providing exceptional customer service at all times.
• Transcription of pathology details and entering of final reports.
• Answers telephones, routes callers and takes messages all in a courteous manner.
• Interacts with Physicians’ Offices in a professional and courteous manner resolving any issues regarding Pathology requisition forms.
• Tracks and orders inventory and gross room supplies as needed. Ships and receives packages.
• Performs computer entry, receives, logs in and handles specimens in a responsible manner.
• Assists in specimen accessioning when available and needed.
• Works well in a team environment to accomplish common tasks in a collegial manner demonstrating Appropriate and professional communication and behavior toward patients and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED