Lab Manager

VeroTouchFort Wayne, IN
Onsite

About The Position

The Lab Manager is an onsite role based in Fort Wayne, Indiana, with potential travel to Auburn, Indiana, responsible for the day-to-day operation of VeroTouch Science's testing and R&D laboratory. This role owns the integrity of test data, the calibration and upkeep of lab equipment, and the training and oversight of technicians performing lab-based work. The Lab Manager works closely with the R&D and operations teams to translate formulation and product development goals into disciplined, repeatable testing protocols, and serves as the technical backbone connecting raw material characterization, batch quality control, and new product development. This is a ground-floor leadership opportunity. The right individual will help build the lab's systems and standards from the ground up, working directly with senior technical staff, with a clear path for advancement, including the potential for equity after one year of service.

Requirements

  • Associate or bachelor's degree in chemistry, materials science, chemical engineering, or related field, or equivalent hands-on lab experience.
  • Proven leadership experience, ideally supervising or training a team.
  • Strong decision-making and accountability skills, comfortable directing others' work and owning outcomes.
  • Clear communicator, able to set expectations and give direct feedback.
  • Reliable and self-motivated, with the ability to manage competing priorities across a team.
  • Willingness to work extended hours and travel as needed at company expense.

Nice To Haves

  • Experience with concrete, cement, admixtures, coatings, or related construction materials testing.
  • Familiarity with ASTM test methods relevant to construction materials.
  • Prior experience supervising or training lab or production technicians.
  • Comfort working with technical data, statistical analysis, and formulation records.
  • Bilingual candidates are encouraged to apply; Spanish-language communication skills are a meaningful plus given our operational environments.

Responsibilities

  • Own the daily operation of the lab, including scheduling, staffing coordination, and prioritization of testing workloads across production support and R&D projects.
  • Establish, document, and maintain standard operating procedures (SOPs) for all recurring test methods.
  • Maintain a clean, organized, and safety-compliant lab environment in accordance with company and OSHA standards.
  • Manage lab supply inventory, including reagents, consumables, and testing materials, and coordinate reordering with the operations lead.
  • Design, run, and oversee materials testing on raw materials, in-process batches, and finished products, including density, rheology, set time, compressive strength, and other relevant performance metrics.
  • Review test data for accuracy and consistency before it is used for batch release or reporting; investigate and document any out-of-spec results.
  • Build and maintain traceable, digital testing records and quality control logs that support both production release and long-term R&D analysis.
  • Support root cause investigations for quality issues identified in production or in the field.
  • Maintain, calibrate, and troubleshoot all lab testing equipment on a defined schedule, keeping accurate calibration and maintenance records.
  • Evaluate and recommend new lab equipment or instrumentation as testing needs evolve.
  • Coordinate equipment repairs and vendor service visits as needed.
  • Partner with the R&D and formulation team to design and execute experiments supporting new product development and formulation improvements.
  • Prepare small-batch trial formulations and document results with sufficient rigor to support formulation decisions.
  • Help translate successful lab-scale formulations into production-scale batch procedures.
  • Train manufacturing and lab technicians on proper testing procedures, equipment operation, and documentation standards.
  • Review the work of technicians performing lab tasks and provide feedback to maintain consistency and accuracy.
  • Act as the go-to technical resource for testing and quality questions from the broader operations team.
  • Maintain working familiarity with SDS documentation for all materials handled in the lab.
  • Enforce PPE requirements and safe handling practices for all chemicals and equipment in the lab.
  • Lead safety briefings related to lab work and report unsafe conditions, incidents, or near-misses immediately to the operations lead.

Benefits

  • On-the-job training in advanced testing and formulation techniques
  • Equity eligibility after one year of service
  • Performance-based advancement opportunities
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