Lab Manager - Creekside Digital Lab, Kelowna, BC

123Dentist•Kelowna, BC

9d•Onsite

About The Position

We are seeking a highly organized and licensed Lab Manager to oversee the daily operations of our in-house dental laboratory. This role is responsible for ensuring quality control, workflow efficiency, regulatory compliance, and effective communication between clinical and laboratory teams. The ideal candidate brings strong technical expertise, leadership ability, and a commitment to excellence in patient care outcomes.

Requirements

Valid laboratory license/certification as required by provincial regulatory bodies
Minimum 1–2 years of dental laboratory experience, with leadership experience preferred
Strong knowledge of dental materials, digital workflows, and lab technologies
Proven ability to manage workflows and meet deadlines in a fast-paced environment
Excellent communication and problem-solving skills
High attention to detail and commitment to quality

Nice To Haves

Experience with digital scanning and CAD/CAM systems
Familiarity with practice management and lab tracking software
Leadership and team development experience, preferred

Responsibilities

Oversee all laboratory operations, including case workflow, scheduling, and prioritization
Ensure all lab work meets quality standards and prescribed timelines
Collaborate with dentists and clinical team members to ensure accuracy of prescriptions and case outcomes
Maintain compliance with all regulatory and safety standards
Manage lab inventory, supplies, and equipment maintenance
Train, mentor, and support lab team members
Implement and monitor systems to improve efficiency and reduce remakes
Track and report on lab performance metrics (turnaround times, case accuracy, etc.)
Liaise with external labs and vendors as required