Lab Manager I

Labcorp•Santa Fe, NM

51d•Onsite

About The Position

Labcorp is seeking a Lab Manager to join our team in Santa Fe, NM. This role involves directing the daily operational activities of the Cytogenetics department, managing staffing, monitoring production schedules, and ensuring market-leading service levels. The Lab Manager will also be responsible for resolving client inquiries, ensuring compliance with regulatory requirements, and managing staff, including hiring, performance management, and development. This position requires maintaining technical knowledge in the Cytogenetics department and ensuring effective communication across various teams and leadership.

Requirements

Bachelor’s degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology
4 or more years of experience as a Technologist in a clinical diagnostics laboratory
Prior supervisor experience managing several direct reports
Strong working knowledge of CLIA, CAP and relevant state regulations
Experience in a high volume clinical laboratory environment
Understanding of laboratory operations as well as policies and procedures
Proven success in training and developing both technical and non-technical employees
Proficient with Laboratory Information Systems and Microsoft Office
Ability to problem solve and provide solutions under minimal supervision
Strong communication skills; both written and verbal
High level of attention to detail with strong organizational skills
Comfortability making decisions in a changing environment
Ability to handle the physical requirements of the position
Able to pass a standardized color blindness test

Nice To Haves

Current or prior Labcorp experience
3 years or more of previous experience managing people leaders
ASCP certification

Responsibilities

Direct the daily operational activities of the Cytogenetics department.
Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed.
Directly supervise, train, and mentor supervisors along with responsibility for all departmental staff.
Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT.
Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, managers, discipline directors, laboratory directors or corporate operations.
Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct.
Assist with developing and implementing laboratory procedures and installation of equipment and methods.
Manage staff including hiring qualified employees, performance management, training and development.
Ensure effective communication with leadership, clients, sales, corporate operations and all departmental staff.
Conduct departmental meetings and ensure appropriate departmental communication.
Investigate deviations from established procedures to ensure effective corrective action.
Maintain technical knowledge in the Cytogenetics department.