Lab Lead Lab Technician

Visionworks•Lexington, KY

2d•Onsite

About The Position

Oversee and assist operations of the lab to ensure the making of eyewear is accurate to prescription, ready as promised, and meets our “7 Point Quality Check” standards.

Requirements

One (1) – five (5) years of related experience required
Must demonstrate practical application of optical theory and math
Must meet all Lab Certification requirements
Communication, interpersonal and negotiation skills.
Must be able to read, write and communicate in English in order to understand written procedures, hazardous warning, etc.
Work changing schedules to meet business demands
Work inside location
Strong organization skills
Speak clearly and effectively
Calculate and manipulate numbers/data
Read English
Problem solve, reason and resolve issues effectively
Meet customer expectations
Work under stress with interruptions and deadlines
Follow procedures and instructions
Use computer effectively and view computer screen
Wear protective eyewear and gloves
Work with substances which may cause skin irritation and/or noxious fumes
Exposure to temperature changes
Bend and stoop continuously
Reach above shoulder continuously
Must be detail orientated and well organized.
Must be able to communicate clearly and effectively with other associates and clients.
Must be energetic and self-motivated.
Must be a team player.
Must be able to problem solve.
Must work onsite and participate in interactive onsite meetings on a regular and predictable basis
Must have ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.
Comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.
Adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Nice To Haves

Optical preferred

Responsibilities

Assist General Manager with ensuring all lab associates are trained on all lab equipment and Lab Certification Program.
Verify all lab equipment is appropriately calibrated and maintained, lens inventory procedures are followed, and lab expenses are kept at optimum levels.
Meet all job completion requirements according to quality standards emphasizing “as promised” service.
Assist the General Manager in controlling store level expenses to maximize store profit, i.e., lab supplies and training hours.
Maintain a proper level of lenses and lab supplies to ensure prompt customer service and assist the General Manager in controlling inventory shrinkage through the monitoring and recording of breakage, defects, exchanges, special orders and receipts.
Perform regular equipment maintenance daily in accordance with maintenance checklists and ensure that all equipment malfunctions are addressed immediately.
Follow Company guidelines for safety rules, hazardous material handling and waste disposal.
Complete all company training requirements within required time frames.
Cross train in all departments as needed.