Float-Lab/PCA

Medical Associates of NWA•Fayetteville, AR

23h

About The Position

Join a team where your skills make a direct impact on patient care every single day. As a Lab Float & Patient Care Assistant (PCA), you’ll play a vital, hands-on role in delivering compassionate, high-quality healthcare. In this dynamic position, you’ll expertly draw blood and collect a variety of specimens with precision and a focus on minimizing patient discomfort. Beyond lab duties, you’ll support patient-centered care by assisting with clinical procedures under the guidance of licensed nursing staff (RN/LPN) and physicians. Your ability to balance technical skill with empathy will help create a calm, reassuring experience for patients during what can often be stressful moments. This role is ideal for someone who thrives in a fast-paced environment, values teamwork, and is passionate about providing attentive, respectful care. If you’re detail-oriented, adaptable, and committed to making a difference in patients’ lives, you’ll find both purpose and growth here. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Requirements

Mental alertness and adaptability to office and field area work routines.
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others.
7 to 11 months related experience and/or training.

Responsibilities

Prepare laboratory equipment and supplies for daily operation (e.g., turn on equipment and computer, retrieve necessary chemicals, reagents, etc.) Inventory lab supplies to ensure sufficient amounts are available and examine expiration dates of chemicals and replace expired products.
Prepare samples for analysis and perform requested laboratory tests Perform shut-down procedures on equipment at end of day (e.g., general cleaning, flushing lines, disassembly, return Perform phlebotomy in accordance to the MANA Phlebotomy policy.
Collect or receive samples of blood, urine, and other substances for lab analysis Identify and re-administer laboratory tests producing unusual results (e.g., unusually high or low counts, etc.)
Record, enter and file test results in to computer log books and electronic medical records. Dispose of potentially hazardous samples and materials according to specified guidelines.
Prepare samples for delivery to other laboratories and enter in computer. Monitor use and maintenance of lab equipment/instruments by other office personnel.
Trouble-shoot and ascertain nature of equipment problems as they arise (e.g., equipment failures, reason for unusual lab results, etc.) Maintain annual CME requirements for personnel registry.
Complete paperwork to document patient flow, quality control procedures, charge tickets, etc.
PCA-Take and document vital signs and reason for appointment.
May also need to document other information as requested by physicians. PCA-Maintain, clean and/or sterilize medical equipment.
PCA-Direct patients to proper exam rooms and prepare them for exams or proecdures.
PCA-Assist nurses as needed.
Float to different MANA clinics when available as requested by MANA administration and access the float pool schedule on a regular basis to assure that you are at the correct clinic at the date and time requested.
Perform any other related duties as required or assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
HSA or FSA options with medical insurance
Voluntary Aflac Accident and Critical Illness
Employer paid life, long-term & short-term disability benefits
401(K) match and profit sharing
Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics