Lab Customer Support

UF HealthSaint Johns, SC

About The Position

The Lab Customer Support understands and applies knowledge of specimen requirements when receiving specimens. Prepares specimens for testing as applicable. This can include: receiving, labeling centrifuging and plating. Answers telephone calls and assists caller with any questions or concerns regarding specimen collection. Adheres to laboratory and safety polices including compliance with all safety , accreditation and regulatory standards.

Requirements

  • Understanding of specimen requirements.
  • Ability to prepare specimens for testing.
  • Proficiency in answering telephone calls and assisting callers.
  • Adherence to laboratory and safety policies.
  • Compliance with safety, accreditation, and regulatory standards.

Responsibilities

  • Understands and applies knowledge of specimen requirements when receiving specimens.
  • Prepares specimens for testing as applicable (receiving, labeling, centrifuging, plating).
  • Answers telephone calls and assists callers with questions or concerns regarding specimen collection.
  • Adheres to laboratory and safety policies, including compliance with all safety, accreditation, and regulatory standards.
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