Lab Courier - Logistics (Part-Time, Days)

Rochester Regional Health•Rochester, MN
•$17 - $20•Onsite

About The Position

The Lab Courier executes courier route assignments maintaining specimen integrity in conjunction with NYS Health Department Regulations. Couriers must perform duties in a professional and courteous manner, promoting superior customer service and relations.

Requirements

  • Valid New York State Driver’s License required
  • Previous customer service-related work experience

Nice To Haves

  • High school diploma or equivalent preferred
  • Five (5) years of driving experience
  • Friendly, kind and customer service oriented
  • Excellent communication skills
  • Ability to work independently and make decisions
  • Rochester area geographical knowledge preferred
  • Previous courier experience or systems driving experience

Responsibilities

  • Execute courier route assignments while driving a company vehicle maintaining specimen integrity in conjunction with NYS Health Department Regulations.
  • Expedite pick-up and delivery of priority specimens.
  • Communicate regularly while executing route with Logistics Dispatch via Bluetooth mobile phone in vehicle.
  • Conduct the operation of company vehicle complying with all federal, state and highway regulations.
  • Ability to perform independently, responsible for using sound judgment and problem-solving skills in relation to client issues.
  • Understand and follow company policies and procedures and respect patient confidentiality.
  • Document pick-up and delivery details carefully on route sheet and notify the Logistics Coordinator of any equipment maintenance requirements.
  • Perform departmental procedures ensuring compliance with corporate, state, federal, OSHA and customer specification.
  • Ability to access, navigate and send/forward correspondence through computer related programs such as the Internet and E-Mail as well as maintain online Mandatory Education Requirements on a regular basis.
  • Offer assistance for the training of new hire
  • Assist with route development and look for opportunities for efficiencies.
  • Opportunity to back up Coverage Courier as needed
  • Additional duties as assigned
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