Lab/Clinic Team Leader - FT

Mercyhealth Wisconsin and Illinois•Rockford, IL

1d•Onsite

About The Position

This is a full-time, PM/Second Shift position for a Lab/Clinic Team Leader. The role involves collecting patient specimens, utilizing the Information System for various tasks, ensuring specimen accuracy and quality, performing waived, moderate, and high complexity lab tests, analyzing test results, troubleshooting testing methodologies, implementing corrective actions, meeting turnaround times, reporting critical results, performing quality control and proficiency testing, interpreting and troubleshooting quality control results, performing instrument maintenance and calibration, evaluating and implementing new methods and instruments, investigating technical issues, participating in interdepartmental committees, teaching students, and training new partners. The Team Leader also reviews quality control results, submits data, administers proficiency testing, develops training protocols, ensures competency checklists are completed, prepares performance evaluations, evaluates new methods/procedures/equipment, ensures regulatory compliance, represents the lab during surveys, serves as a technical resource, maintains inventory, recommends capital purchases, stays current with industry changes, maintains competency, and demonstrates leadership qualities. In the absence of the General Supervisor, the Team Leader acts as the General Supervisor, handling scheduling, supply ordering, and problem resolution. The role involves taking ownership of the department, identifying areas for improvement, and making suggestions to the General Supervisor.

Requirements

Minimum of 4 years' experience in a laboratory setting
High school diploma or equivalent preferred

Nice To Haves

Associate Degree in Medical Laboratory Science preferred
MLT/AMT Certification preferred

Responsibilities

Collect patient specimens
Utilize the Information System to receive patients, order and collect samples, test results, answer questions from nurses and physicians, document quality control activities and produce reports
Confirms accuracy of patient sample identification prior to performing analyses; evaluates specimen quality and identifies when unacceptable
Documents information concerning quality of specimen, impact of sub-optimal specimens on test values
Initiates recollection procedure as indicated
Perform waived and moderate and high complexity lab tests as defined by CLIA 42CFR493
Analyze test results prior to release of information to chart for validity and accuracy
Recognizes subtle yet significant problems which occur with testing methodologies
Troubleshoots suspect test results using technical knowledge and experience
Implements corrective action when inaccurate, inappropriate findings/results/reports are identified
Assure that designated turnaround times for results are met and that critical results are appropriately reported and documented
Perform quality control and proficiency testing procedures as defined by policy
Interpret and troubleshoot quality control results to ensure accurate and precise test results
Perform preventative maintenance, advanced troubleshooting and calibration of laboratory instrumentation
Performs method and instrument evaluation and implementation
Investigates/resolves technical issues
Participates on interdepartmental committees or teams
Teaches students and trains new partners
Reviews quality control results, submits data to peer review organization and makes necessary adjustments for area of specialty
Assures enrollment in appropriate proficiency testing programs, administrates proficiency testing program according to regulatory standards and assures acceptable performance
Develops effective orientation checklists and training protocols for partners
Assures initial and annual tech competency checklists are completed according to policy
Prepares and delivers partner performance evaluations and skill/competency checklist
Evaluates new methods, procedures and equipment
Assures compliance with regulatory standards and represents lab during accreditation surveys
Serves as a technical resource to medical staff, system laboratories and other departments
Maintains appropriate supply level of inventory to assure smooth operation of department
Recommends capital purchases during budget process including quotations and rationale for purchase
Keeps current with developing technology and changes in the laboratory industry
Maintain competency in current procedures and gain competency for new methods implemented
Demonstrate leadership qualities that include directing the flow of work, sound and accurate judgment in problem resolution, and the ability to provide constructive criticism that results in improved workflow
Acts as a General Supervisor in the absence of the General Supervisor to include scheduling, ordering supplies and problem resolution for issues that cannot wait until the technical consultant returns
Takes ownership of the department; Identifies areas for improvement and makes suggestions to General Supervisor; Possesses ability to resolve issues