Lab Client Services - St. Vincent Medical Center

Mercy Health•Toledo, OH

5d•Onsite

About The Position

The Lab Client Service Representative supports overall laboratory operations by performing the duties of a receptionist, collection of blood and other specimens, and registration in a timely manner to maintain the department efficiently. Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Requirements

High School Degree or GED
Position requires travel to off-site locations

Nice To Haves

Medical Administrative Assistant experience preferred, but not required
Ability to provide quality, error free work in a fast-pasted environment
Engage with staff and patients in a professional manner

Responsibilities

Provides excellent customer service skills by greeting patients and the community in a respectful manner
Collects all specimens according to established procedures from patients and ensures that they are properly processed
Identifying patients accurately and matching the patient’s identity with the correct service is critical for patient safety
Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders
Performs departmental-related clerical duties such as checking inventory, stock supplies, answer phones when needed
Must possess the ability to troubleshoot and resolve problems promptly
Other duties as assigned