Lab Automation Support Technician - Invitae

Labcorp•San Francisco, CA

11d•$31 - $40•Onsite

About The Position

Labcorp is seeking a Lab Automation Support Technician to join its Invitae Genetics team in San Francisco, CA. The role involves ensuring the general health of instrumentation through calibration, installation, testing, and maintenance. The technician will act as a liaison between equipment vendors and the clinical laboratory, performing preventive maintenance, troubleshooting, and repairs on various laboratory instruments. This position also requires supporting lab staff, documenting all activities, maintaining inventory, coordinating with vendors, and potentially training new team members. The role requires a strong quality mindset, organizational skills, and the ability to work under pressure in a fast-paced environment.

Requirements

Bachelor’s degree in Biology, Chemistry, Engineering or related field
1 or more years of experience in a high complexity lab environment as an operator, lab technician, lab assistant, accessioner, or lab equipment support role
Troubleshooting skills, quality mindset, and ability to thrive in a fast-paced environment
Strong organizational skills, as well as written and verbal communication skills
Desire to learn and support special improvement projects
A customer service attitude and a personality that allows you to derive personal satisfaction from helping others
Ability to work full-time schedule, with the flexibility to support the lab on either an early or evening shift, that may take place on weekends
Ability to work under pressure, especially with time and resource constraints
Ability to communicate using technical language and develop a technical vocabulary
Able to lift up to 50 pounds

Nice To Haves

1 or more years experience working in a high sample volume FDA, ISO 13485/15189, GMP, GLP and/or CAP/CLIA certified laboratory
1 or more years experience working in a clinical genetics laboratory
1 or more years experience in providing equipment support and communicating with vendors
1 or more years experience with NGS (next generation sequencing) technologies

Responsibilities

Responsible for the general health of instrumentation at Invitae through instrument calibration, installation, testing, and maintenance
Act as the key point of contact between the equipment vendors and the Invitae clinical laboratory
Carry out preventive maintenance tasks and performance testing on production instruments
Troubleshoot and repair ancillary laboratory instruments (ex: sequencers, genetic analyzers, spectrophotometers, thermal cyclers), triage emergent errors and escalate issues to subject matter experts as needed
Support lab staff by responding to work requests and offering assistance promptly
Support commissioning, validating (IQ/OQ/PQ) and testing of new instrumentation
Document all repairs, maintenance activities and equipment qualifications
Maintain an inventory of equipment, tools and supplies
Complete and maintain technical documentation
Monitor and maintain cold storage for the site
Coordinate with vendors to schedule PMs, request support, and request quotes for instrumentation, parts and service
Train new team members and ensure their competency.
May coach and mentor junior or new team members, offering guidance to team members who are developing skills
Create and revise SOPs and training resources
Cross-functional collaboration with automation and assay development teams as well as quality and production
Equipment operation, maintenance, repair, and troubleshooting