Lab Assistant (Referral Representative I)

Quest DiagnosticsMiramar, FL
$16 - $24Onsite

About The Position

This position is responsible for handling all internal and external customer contact regarding Referral Testing. The Lab Assistant will receive, resolve, and follow up with complex customer issues. This role also acts as a liaison between internal and external customers and Referral vendors.

Requirements

  • Customer contact experience
  • Experience resolving complex customer issues
  • Experience acting as a liaison between internal and external customers and vendors

Responsibilities

  • Handle all internal and external customer contact regarding Referral Testing.
  • Receive, resolve and follow up with complex customer issues.
  • Act as a liaison between internal and external customers and Referral vendors.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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