Lab Assistant

Encompass Medical Group•Independence, MO

6d•Onsite

About The Position

This position plays a pivotal role in coordinating activities between out-patients, outlying clinics, and laboratory personnel. They are responsible for all aspects of meeting and greeting patients, answering all incoming calls, collecting, preparing, and processing all specimens for lab testing according to lab requisition. Complies with all state and federal regulations and company policy and procedures.

Requirements

High School Diploma or equivalent
Complete a certifiable Medical Assistant course or other approved training
Maintenance of an active Medical Assistant certification required from a nationally recognized organization
Phlebotomy experience required
Can distinguish colors
Demonstrates independent judgment
Demonstrates good communication and interpersonal skills
Requires coordination and good manual dexterity skills
Demonstrates initiative
Possesses ability to work under stress
Demonstrates ability to organize
Ability to stand and/or sit for long periods of time
Lifting up to 40 lbs. may be required
Wearing of protective masks, gloves, and goggles as necessary to prevent injury or contamination

Responsibilities

Maintain active phlebotomy certification required from one of the following nationally-recognized organizations: NHA, NAHP, ASCP, ACA, ASPT, NPA, AMT, NCPE, NPS, NCCT
Serves as the main patient greeter and liaison between lab personnel and customers, both internal and external
Receives all incoming calls for the department and, if necessary, refers them to the appropriate laboratory personnel after collecting all pertinent patient data
Collects appropriate specimens for lab testing according to lab protocols and state and federal regulatory agencies
Verifies and identifies patient by name and date of birth
Properly labels all specimen containers with correct patient information
Directs and advises patients on techniques for the proper collection of specimens
Prepares and processes both in-house and clinic blood and other body fluids as required prior to transporting to external reference laboratory
Performs data entry of patient information and lab tests
Notifies patients or other clinics of any necessary redraws and notifies provider of any improperly collected samples
Interacts closely with other laboratory personnel to ensure smooth and efficient work flow
Understands the complex relationship between test(s) ordered and specimen received
Demonstrates a thorough understanding of both the Electronic Medical Records (EMR) and Laboratory Information systems (Labdaq)
Performs other duties as directed by supervisor