LABORATORY - LAB ASSISTANT

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

2d • Onsite

About The Position

Mountain View Hospital is looking for a Lab Assistant to join our team! This role involves ordering, collecting, processing routine and specialty testing, and returning results back to the provider. The Lab Assistant will ensure accurate and timely data entry, scanning, and faxing, while providing excellent customer service on the phone and in person to all patients, doctors, and other medical staff. The position requires the ability to work well under pressure, ensure proper patient identification and labeling of specimens, and perform various procedures such as EKGs, IV starts, IRTs, and therapeutic phlebotomies. The Lab Assistant must follow all hospital and laboratory policies and procedures, perform CLIA waived testing, and be able to troubleshoot, prioritize specimens (STAT, ASAP, Routine, Pre-op, etc.), multitask, and be flexible to accommodate the needs of the laboratory. Mountain View Hospital and its 29 affiliate clinics are committed to providing compassionate, cutting-edge care to patients throughout the Snake River Valley. The work environment is mission-driven, people-centric, and supportive, offering a career where you can make a difference in the community.

Requirements

• High School Diploma or higher.
• Current BLS Certification.
• Valid driver’s license.
• Experience with computers and office equipment, required.
• Must be able to read and communicate (oral and written) effectively in English.
• Must be able to communicate clearly and concisely.
• General Math skills
• Can frequently and consistently make sound judgments.
• Must be organized, multi-tasker, and a critical thinker
• Excellent communication skills, and ability to work well with others.
• Be a team player and flexible.

Nice To Haves

• Phlebotomy course or phlebotomy experience preferred.

Responsibilities

• Order, collect, process routine and specialty testing, and return results back to the provider.
• Ensure accurate and timely data entry, scanning, and faxing.
• Provide excellent customer service on the phone and in person to all patients, doctors and other medical staff.
• Work well under pressure.
• Ensure proper patient identification and labeling of specimens.
• Perform EKGs, IV starts, IRTs, Therapeutic phlebotomies, etc.
• Follow all hospital and laboratory policies and procedures.
• Perform CLIA waived testing.
• Troubleshoot, prioritize specimens (STAT, ASAP, Routine, Pre-op, etc.), multitask, and be flexible in order to accommodate the needs of the laboratory.
• Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples.
• Follow hospital policies and procedures for transporting and delivering samples to laboratory.
• Ordering, stocking and rotating laboratory supplies.
• Ensure that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectation.
• Adherence by staff to all policies and procedures to include the employee handbook.
• Provides age appropriate care.
• Reporting, monitoring, and management of patient and staff incidents.
• Monitoring and management of patient and physician satisfaction results.
• Comply with standard precautions by using personal protective equipment as required.
• Develop, utilize, and maintain professional relationships within our organization and its affiliates.
• Maintain effective working relationships between nursing, clerical, medical and allied health staff.
• Maintains strict quality control for procedures.
• Organize requisitions received for collection, Maintains records of tests performed Scanning orders and lab results into electronic medical system, print and fax lab reports to ordering doctor.
• Orients and mentors new staff members.
• Shows excellent customer service on phone and in person to anyone that enters the laboratory.
• Performs miscellaneous tasks that promote smooth operations.
• Other duties as deemed necessary

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED