Rosemont

Advocate Health and Hospitals Corporation•Rosemont, IL

3d•Onsite

About The Position

This is a full-time position in the Specimen Processing department at IL Central Lab. The role involves ensuring specimens are properly labeled and suitable for testing, resolving identification and requisition issues, obtaining billing/insurance information, and entering test requests into the laboratory's computer system. The Lab Assistant will also handle incoming calls, sort and process specimens for transport and storage, aliquot specimens, review reports, manage inventory, and train new employees.

Requirements

Excellent communication skills.
Basic computer skills including experience using computer software applications.
Keyboarding and typing skills.
Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
High school diploma or equivalent.

Responsibilities

Ensures that specimens are properly labeled and suitable for testing.
Resolves specimen identification and/or requisition problems and clarifies requests.
Obtains billing/insurance information and/or verifies diagnosis code information.
Enters and verifies test requests into the laboratories' computer system.
Answers and screens telephone calls.
Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
Reviews various pending and management reports.
Generates and distributes reports.
Assists with inventory and ordering of supplies.
Maintains and files copies of orders, reports and/or correspondence.
Acts as a resource and trains new employees.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program