Lab Assistant/Phlebotomy

Intermountain Health
•$20 - $26•Onsite

About The Position

The Laboratory Assistant II is an experienced laboratory assistant with advanced knowledge of specimen processing in clinical and/or pathology laboratory areas. The role works as part of a laboratory team and may act as a team lead or trainer, serving as a resource to caregivers, clinicians, and patients. The Laboratory Assistant II may head special projects involving research, continuous improvement, and product evaluations. The position orders, prepares, and delivers specimens to the appropriate department or testing facility. This role performs phlebotomy and specimen collection, processing, preparation, and routing, while ensuring timely specimen transport and processing. It also includes complex specimen setup and order entry, laboratory clerical and billing tasks, inventory and equipment maintenance, patient registration, test ordering, and customer-facing receptionist duties. The position is part-time with 24 scheduled weekly hours; full-time and PRN shifts may also be available. Listed shifts are days (0400–1230), evenings (1230–2100), and nights (2100–0530). The role is located at Intermountain Health Lutheran Hospital in Wheat Ridge, Colorado.

Requirements

  • High school diploma or equivalent.
  • Demonstrated experience as a Lab Assistant within a healthcare system.
  • Ability to see and read information, labels, documents, and monitors; identify equipment and supplies; and assess customer needs.
  • Ability to communicate verbally and hear and understand spoken information, needs, and issues quickly and accurately during frequent interactions with providers, colleagues, customers, patients/clients, and visitors.
  • Manual dexterity of the hands and fingers to manipulate complex and delicate supplies and equipment precisely and accurately, including frequent computer use.
  • For roles requiring driving, ability to drive a vehicle and see and read signs, traffic signals, and other vehicles.

Nice To Haves

  • Experience teaching concepts to others.
  • Customer service experience.
  • Demonstrated experience as a Lab Assistant within Intermountain Health.
  • Six months of phlebotomy experience, phlebotomy training, or national certification as approved by the manager or supervisor.

Responsibilities

  • Perform venipuncture, fingerstick, and heel-stick phlebotomy according to established procedures.
  • Identify patients using two patient identifiers and accurately label specimens and specimen containers.
  • Determine the appropriate priority for STAT, routine, ASAP, and other specimen collections.
  • Collect and receive specimens into the laboratory using computer protocols; process, prepare, centrifuge, aliquot, and route specimens, including to reference laboratories.
  • Ensure timely transport and processing of patient specimens for testing.
  • File patient laboratory reports, requisitions, and charges for the business office, and send reports to outside hospitals and clinics.
  • Post charges, reconcile invoices, investigate complex bills as needed, and research and resolve questionable patient orders.
  • Accurately enter patient demographic data and maintain laboratory records and logs; collect statistics for reports and perform other clerical duties as directed by the manager.
  • Perform complex specimen setup and enter complex orders and results.
  • Pack and ship infectious materials.
  • Communicate special situations related to specimens or testing to appropriate staff and management.
  • Clean and maintain equipment, centrifuges, and refrigerators, and record daily temperatures of refrigerators in phlebotomy areas.
  • Order supplies and maintain adequate inventory for phlebotomy services; assist with inventory control and use inventory appropriately.
  • Assist with training new associates and students; may act as a team lead or trainer and serve as a resource to others.
  • Greet patients, answer laboratory phones, and perform patient registration, test ordering, and specimen processing as appropriate.
  • Document and communicate information thoroughly and accurately.
  • Use equipment according to departmental guidelines and maintain equipment and supplies in appropriate working order.
  • Head special projects involving research, continuous improvement, and product evaluations.

Benefits

  • A generous benefits package covering programs intended to support well-being and wellness across living healthy, happy, secure, connected, and engaged.
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