About The Position

The Laboratory Department is seeking a Phlebotomist to draw quality blood samples from patients, prepare specimens for laboratory testing, and complete clerical work in a timely manner to help maintain department efficiency. Duties include order entry, result lookup, report generation, and responding to internal and external calls in a friendly and helpful manner. The position requires travel to off-site locations. Mercy Health is a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. It is an equal opportunity employer.

Requirements

  • High school degree or GED.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to engage professionally with staff and patients.
  • Ability to travel to off-site locations.

Nice To Haves

  • Phlebotomist certification is preferred but not required.
  • One year of phlebotomy experience is preferred but not required.
  • Customer service experience in a retail or service environment is preferred.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Collect specimens from patients according to established procedures and ensure they are properly processed.
  • Accurately identify patients and match their identity to the correct service to support patient safety.
  • Enter data and process specimens by labeling, centrifuging, splitting, and freezing them as requested by test orders.
  • Perform departmental clerical duties, including checking inventory, stocking supplies, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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