Lab Assistant III - 1st Shift

Boston ScientificArden Hills, MN
$43,368 - $73,736Onsite

About The Position

Under minimal supervision, this position is responsible for processing and generating return and analysis records into the Boston Scientific complaint management system. This position may perform decontamination of returned products, routine visual inspection, and testing of returned products. This role follows an onsite work model, requiring employees to be in our local office 5 days per week.

Requirements

  • 3 years of experience with a High School Degree or an equivalent combination of education/work experience

Nice To Haves

  • 1+ year of relevant experience (data entry, shipping/receiving, decontamination, or other post-market experience)

Responsibilities

  • Create/maintain accurate data entry into the complaint management system for inspected returned product.
  • Perform returned product decontamination and cleaning in a lab using sterilization agents and high level disinfectants.
  • Prep and label products to be delivered to the Complaint Investigation Site (CIS) labs for analysis.
  • Review and process returned product paperwork.
  • Manage returned product retention including physical archival, maintaining accurate archive records, and product scrap.
  • Respond to internal and external customer queries concerning product location, credit, or special needs or procedure changes relating to product processing.
  • Understand and adhere to general safety practices (including wearing personal protective equipment (PPE), chemical safety, etc.), departmental process requirements and the Boston Scientific Corporation Quality Policy.
  • May be responsible for SAP transactions and correct SAP error log reports.
  • May perform routine laboratory testing in accordance with established procedures for returned products. Document analysis findings into complaint management system.
  • Actively interface with other Boston Scientific departments to corroborate special needs or procedure changes for product processing.
  • Participate in continuous improvement activities.

Benefits

  • Relocation assistance is not available for this position at this time.
  • Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.
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