About The Position

The L2 NOC Linux/Unix Systems Administrator administers Linux/Unix development, test, and production servers, including reloading, re-imaging, patching, configuration, and shell-level maintenance. The role diagnoses and resolves complex operating-system, service, and connectivity issues; monitors systems, services, and performance; and initiates proactive remediation. The administrator installs, removes, and upgrades packages using native package managers, owns Level 2 Linux/Unix tickets through resolution—including root cause analysis—and provides system evaluation reports and operational recommendations. The role also maintains system records, licensing compliance, and configuration data for Linux/Unix assets, and creates runbooks and how-to guides while training Level 1 analysts on Linux/Unix procedures. This position supports 24×7 operations and rotating shifts. The stated shift is 6 p.m.–6 a.m. EST. U.S. citizenship and U.S. residency are required. The role may require access to export-controlled commodities and technology, and applicants should be eligible for any required U.S. Government authorizations.

Requirements

  • Bachelor of Arts or Bachelor of Science degree and 2–4 years of relevant experience, or an equivalent combination.
  • Strong experience with Linux/Unix troubleshooting and server administration.
  • Ability to support 24×7 operations and rotating shifts.
  • U.S. citizenship and U.S. residency required.
  • Should be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology.

Responsibilities

  • Administer Linux/Unix development, test, and production servers, including reloading, re-imaging, patching, configuration, and shell-level maintenance.
  • Diagnose and resolve complex Linux/Unix operating system, service, and connectivity issues.
  • Monitor Linux/Unix systems, services, and performance daily and initiate proactive remediation.
  • Install, remove, and upgrade Linux/Unix packages using native package managers such as yum, apt, and rpm.
  • Own Level 2 Linux/Unix-related tickets through resolution, including root cause analysis.
  • Provide system evaluation reports and contribute operational recommendations for Linux/Unix environments.
  • Update system records, ensure licensing compliance, and maintain accurate configuration data for Linux/Unix assets.
  • Create runbooks and how-to guides and train Level 1 analysts on Linux/Unix procedures.
  • Support 24×7 operations and rotating shifts.
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