L2 DC Technician

Client: Client•Sparks, NV

About The Position

This role involves performing hands-on technical tasks within a data center environment. The technician will be responsible for the physical installation, cabling, maintenance, and troubleshooting of servers, network devices, and storage equipment. This includes tasks such as rack and stack, cable management, hardware replacement, firmware updates, and basic configuration. The technician will also collaborate with network administrators to resolve server-related issues and assist with temporary hardware setups for remote configuration.

Requirements

Experience with rack & stack of servers, network devices, and storage equipment
Proficiency in handling fiber and copper cabling, including labeling and cable management
Experience supporting installation, relocation, and decommissioning of hardware
Ability to troubleshoot server issues and identify root causes
Experience ordering and installing replacement server parts
Experience updating server firmware
Experience configuring IP addresses and default login credentials on servers
Ability to assist network administrators with server and switch-related issues
Familiarity with replacing cables, re-routing cables, replacing optics, and swapping server parts
Ability to temporarily rack and stack equipment for remote configuration

Responsibilities

Perform rack & stack of servers, network devices, and storage equipment
Handle cabling (fiber & copper) including labeling and cable management
Support installation, relocation, and decommissioning of hardware
Troubleshoot a variety of servers and isolate the problem that the server is encountering
Order replacement parts and install them in servers and ship back the defective part to their respective vendors
Update firmware on servers to ensure the latest version is installed
Configure IP addresses and default login credentials on servers
Assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers
Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device
Assist network admins who reach out requesting specific assistance with servers or switch