L&I Investigator 1

State of Washington • Thurston County – Tumwater, WA

3d • Hybrid

About The Position

This position functions within the Investigations Program and the Legal Services program. This position reports to the unit Supervisor. This position is also matrix-managed with the Customer Service, Compliance, and Public Safety program so that both program practices and procedures used are understood and followed. Further, this position supports the mission to prevent abuse of the workers’ compensation system and protect the economic vitality of Washington State. This position primarily investigates fraud, theft, or other unlawful activity conducted by injured workers, while serving as a reviewing party to incoming referrals made to the investigations program.

Requirements

• One year of experience as a Claims Representative.
• OR One year of experience as an investigator with a criminal justice government agency or private organization, or other directly allied field
• Note: Two years of related college-level coursework may be substituted for one year of experience.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• Must possess a valid and unrestricted driver license.

Nice To Haves

• Strong organization skills
• Ability to prioritize
• Detail-oriented
• Clear and concise written communicator
• Experience with researching data from multiple sources

Responsibilities

• Conduct complex civil investigations under the Industrial Insurance Act (RCW 51) concerning allegations of claimant fraud on a wide range of benefit eligibility issues, which may include Washington, adjoining states, and Canada.
• These investigations include the following types of assignments: Miscellaneous assignments (e.g. police reports, medical documents, collision reports, payroll information, address locates, and death certificates).
• Review, analyze, and filter incoming investigation referrals received in the Investigations Case Management System.
• Prepare quality, detailed and accurate written communications.

Benefits

• State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career.
• In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation.
• We value our employees and their work-life balance by encouraging flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed