L&D Consultant

Verra Mobility•Mesa, AZ

About The Position

Verra Mobility is hiring a dynamic individual as a Learning and Development Consultant. You should be a friendly, self-motivated team player with strong interpersonal skills who will ultimately be responsible for guiding employees through various training programs and initiatives ranging from onboarding, continuous improvement, and implementation training. While partnering closely with colleagues across the organization to align training needs to business outcomes across Verra Mobility.

Requirements

Bachelor's degree or equivalent combination of education, training, or experience.
Experience in training delivery and instructional design.
Ability to assess learning and development needs.
Thorough knowledge of learning techniques and modalities.
Ability to assess and report on learning effectiveness.
Ability to effectively partner with global stakeholders inside and outside of the company.
Excellent verbal and non-verbal communication skills.
Lifelong learner able to drive self-development.
Ability to grasp new technology quickly.
Excellent skills with Microsoft Office.

Nice To Haves

Preferred 1-2 years of processing experience.
Training and development certification(s) preferred.

Responsibilities

Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
Design and deliver effective training solutions for group and individual settings.
Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
Overseeing the training programs which includes ensuring a complete trainee experience, monitoring performance, and ensuring the continuity of the training programs.
Prepare various training materials, including e-learning, in-person, virtual, etc. that best fit the needs of the internal or external customer(s).
Ensure trainee compliance with corporate and governmental standards.
Develop processes to monitor post-training compliance and performance; take a proactive approach to identify potential compliance risks and partner with correct parties to develop an action and remediation plan.
Evaluate and provide mentoring for trainees.
Work with internal and external stakeholders to ensure training interventions are timely and support the needs of the business.
Provide regular reports detailing training impact.
Other duties as assigned.