L&D Advisor – Workday ERP

Langara College • Redmond, WA

10d • CA$42 - CA$61 • Hybrid

About The Position

Reporting to the Manager, Employee Learning and Development, the Learning and Development Advisor is responsible for collaborating with partners across the college to plan, design, deliver, and evaluate learning opportunities for employees, including online, hybrid, and face-to-face delivery methods. This role is focused on promoting, building, and maintaining learning and development opportunities, resources, and systems that support employees. As a member of the Organizational Development team, this role contributes to employee and organizational success by providing innovative, inclusive, accessible, and engaging professional development and fostering a culture of continuous learning. The incumbent contributes to the shared strategic initiatives undertaken by People and Culture and shares responsibility for their success.

Requirements

• Undergraduate degree in related field including organizational behaviour/development, adult education, psychology, curriculum development, educational technologies, e-learning design, instructional design, etc.
• Minimum five (5) years of progressive experience in learning and development, organizational design, and employee development.
• Demonstrated expertise in the design and delivery of a variety of learning and development programs, processes, resources, and tools in varied formats including f2f, online, and hybrid.
• Advanced knowledge and application of adult learning theories, concepts, methodologies, practices, and strategies in development, delivery, and assessment of workplace learning solutions for a diversity of audiences and outcomes.
• Practical experience utilizing project management principles, practices, and methodologies.
• Demonstrated proficiency with varied e-learning tools to facilitate access, engagement, and learning – including learning management systems, content authoring tools, video conferencing platforms, collaboration tools, interactive learning tools, and assessment and evaluation tools.
• Demonstrated practical experience with decolonization, equity, diversity, inclusion and belonging initiatives.
• Exceptional relational competence with demonstrated success creating and maintaining relationships, nurturing networks, and working collaboratively with a wide variety of internal and external stakeholders and subject matter experts.
• Demonstrated ability to astutely assess learning needs and organizational constraints and requirements to determine, design, develop, and deploy effective learning solutions.
• Demonstrated ability to cope with multiple and changing priorities and aggressive timelines.
• Demonstrated ability to work effectively independently and as part of a dynamic diverse cross functional hybrid work team.
• Exceptional communication skills (verbal and written) and adept at using multiple channels of communication to inform, educate and influence varied and diverse stakeholders.
• Superior strategic-thinking, organizational, analytical, decision making and problem-solving skills.
• Creative, innovative and resourceful with demonstrated success in identifying opportunities for innovation and enhancements, planning, effecting and evaluating changes to existing activities and identified opportunities.
• Demonstrated proficiency with Microsoft Office applications (Excel, PowerPoint, Word, Outlook, SharePoint, and Teams).
• Ability to analyze complex and sensitive situations, perform research, analyze, interpret, and organize information accurately to inform decision-making and innovation.

Nice To Haves

• Preference for experience in public sector or large, complex multi-union environments.

Responsibilities

• Provide expertise in the design, development, delivery, and evaluation of employee learning and development.
• Research and recommend innovative, emerging, and leading practice trends, tools, methods, and strategies for professional development and workplace learning.
• Identify opportunities and offer recommendations for potential innovations and applications to projects, programs and initiatives in alignment with the strategic objectives of the College.
• Advise on and model the application of the evolving adult learning scholarship, instructional design, new technology, and emerging trends.
• Advise on the development and refinement of policies, practices, programs, projects, and processes in support of team, department, and organizational strategic objectives.
• Participate in the development, implementation, and evaluation of an annual calendar of professional and leadership development opportunities.
• Provide guidance, consultation, resources, and requisite expertise to facilitate the development of individual, team, and departmental performance in alignment with the strategic objectives of the College.
• Identify opportunities for partnerships and projects.
• Partner with stakeholders to identify employee learning needs and learning and development solutions.
• Provide consultation to leaders for innovative, relevant, effective workplace learning solutions.
• Provide pedagogically and technically informed consultation, education, training, support, and resources on learning technologies for employee development.
• Provide consultation for learning and teaching with technology in face-to-face, mixed mode, and online delivery.
• Lead the selection, curation, creation, and execution of online, hybrid, and in-person learning opportunities for groups, teams, departments, and employees across the college.
• Create, conduct, and analyse needs assessments using surveys, focus groups, interviews and performance data to inform learning and development planning, design, and delivery.
• Design, deliver, and customize workplace learning solutions in support of individual, team, departmental and college objectives.
• Apply instructional design theories, practices, and methods to ensure relevant, interactive, engaging, and effective learning opportunities.
• Apply principles of universal design for learning to ensure learning is accessible and demonstrates attention to decolonization, equity, diversity, and inclusion.
• Utilize varied learning platforms, learning management systems, educational technologies and media to facilitate access, support inclusion, foster engagement, promote learning, and achieve learning outcomes.
• Leverage technology in the design and delivery of a wide range of learning resources and events, primarily but not limited to e-learning.
• Design and develop high quality, effective, and accessible online learning experiences meeting SCORM and xAPI standards.
• Identify, implement, and remain current with cutting-edge technologies to enhance instructional delivery (e.g., AR, gamification, adaptive learning platforms, multimedia, artificial intelligence, and data analytics).
• Manage Learning Management Systems (LMS) to deploy, monitor, and evaluate eLearning content and troubleshooting technical issues.
• Provide support and consultation to subject matter experts to maximize technology use in learning design.
• Collaborate with the Manager (ELD) on the selection, development, implementation, maintenance, evaluation, enhancement, and promotion of the learning management system, learning technologies, and educational media to support employee learning and development.
• Develop and implement practices and processes required to evaluate workplace learning programs and practice continuous improvement.
• Create and customize dashboards to provide timely, accurate records of learning and development activity completion, progression, feedback, evaluations and other metrics as required.
• Recommend, build, customize, and prepare reports for a variety of stakeholders and needs.
• Use feedback and data analytics to continuously refine and improve programs, addressing any gaps or areas for improvement to ensure the programs remain relevant and effective.
• Ensure attention to accessibility and adherence to WCAG (Web Content Accessibility Guidelines), equity, diversity, inclusion and Indigenization in all activities.
• Make recommendations based on evaluation processes and results that inform ongoing strategic planning.
• Perform other related duties or assist in projects, as assigned.

Benefits

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level