KYC Process Governance, AVP

MUFG•Irving, TX

3d•$90,000 - $110,000•Hybrid

About The Position

The KYC Process Governance, AVP is responsible for ensuring that all of the firm's activities follow the necessary rules and regulations, and that the firm complies with legal/regulatory boundaries and jurisdictions. Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes. Role at this level usually has full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables. Act as a team leader, overseeing BAU KYC Advisory functions, helping to train other team members both within the immediate team and within the department on KYC related issues. Independent management of escalation pipelines, including following up with stakeholders to resolve issues and queries. Developing enhancements to the KYC Procedures to address key risks and implementing updates to requirements based on internal and external feedback as well as emerging changes to KYC standards. This includes performing detailed gap analysis, editing draft documents using track changes, circulating changes for peer review and feedback, and communication of official changes to the wider group. Drafting and development of job aids and training materials. Supporting simplifications and enhancements to the KYC process as well as contributing to strategic initiatives and controls Management of escalated issues with key stakeholders such as AMLA, Sanctions and FLoD Control Office including leading meetings, tracking agendas, drafting communications, and contributing to group discussions. Working to support the centralized training function including training content development and delivery of training in a large group setting. Assisting with maintenance of internal team SharePoint sites and other administrative duties.

Requirements

5-7+ years of experience in KYC, AML or related functions.
Excellent written and verbal communication and interpersonal skills.
Ability to take the lead in challenging situations and present competing viewpoints while always maintaining professionalism and composure.
Ability to perform detailed research and analysis.
Able to read and comprehend complex interconnected processes and procedures and analyze them through multiple lenses including regulatory, internal, operational, and risk.
Must be self-motivated with ability to work independently and achieve results.
Embrace an entrepreneurial mindset with a drive to proactively identify opportunities, take actions, and request feedback from various stakeholders.
Motivated for continuous improvement and learning.
Asking questions to ensure comprehension with the goal of becoming a subject matter expert.
Ability to act as a leader of a small group of SMEs, including coaching, decision making, pipeline management and organizational skills.

Nice To Haves

Experience with advanced document editing and/or procedure writing
ACAMS or other financial industry certifications
Experience with prompt writing and AI toolkits
Knowledge or SharePoint development
Team Management/Leadership experience

Responsibilities

Support the Bank's Compliance Program by monitoring transaction activity and escalating actual or potentially suspicious activity for follow-up investigation in accordance with Bank policies and procedures.
Review work papers and supporting documentation for accuracy and completeness, ensuring findings, conclusions, and recommendations are properly supported.
Leads or participates in field discussions with business line management and, where necessary, communicates and/or escalates all issues requiring the business line's or senior management's immediate attention, respectively.
Track regulatory changes impacting compliance programs, summarize changes and communicate changes to the business units.
Assist with the ongoing rollout of Compliance initiatives in CoDA and throughout the Americas. Draft/edit training materials.
Act as a team leader, overseeing BAU KYC Advisory functions, helping to train other team members both within the immediate team and within the department on KYC related issues.
Independent management of escalation pipelines, including following up with stakeholders to resolve issues and queries.
Developing enhancements to the KYC Procedures to address key risks and implementing updates to requirements based on internal and external feedback as well as emerging changes to KYC standards.
Performing detailed gap analysis, editing draft documents using track changes, circulating changes for peer review and feedback, and communication of official changes to the wider group.
Drafting and development of job aids and training materials.
Supporting simplifications and enhancements to the KYC process as well as contributing to strategic initiatives and controls
Management of escalated issues with key stakeholders such as AMLA, Sanctions and FLoD Control Office including leading meetings, tracking agendas, drafting communications, and contributing to group discussions.
Working to support the centralized training function including training content development and delivery of training in a large group setting.
Assisting with maintenance of internal team SharePoint sites and other administrative duties.