KYC Operations Associate Analyst

Citi • Tampa, FL

1d • Remote

About The Position

The Know Your Customer (KYC) Operations Associate Analyst, within Global Screening Operations, is an entry-level position vital to performing risk and compliance reviews. This role operates in close coordination with the broader Anti-Money Laundering (AML) team, focusing on conducting thorough reviews and in-depth analysis of business cases to ensure regulatory adherence and mitigate risk.

Requirements

• 0–2 years of relevant experience in operations, compliance, risk management, financial services, or a related field
• Basic knowledge of Anti-Money Laundering (AML), Know Your Customer (KYC), or financial crimes regulations
• Proficiency with computers and standard business applications
• Effective verbal and written communication skills.
• Strong analytical and problem‑solving skills, with a strong attention to detail.
• Experience working with structured review or case management processes with an ability to manage tasks within defined timelines
• Bachelor’s/University degree or equivalent experience

Nice To Haves

• CAMS/CFE certification preferred

Responsibilities

• Conduct comprehensive investigations and research account activity leveraging various internal and external databases.
• Document investigative steps, analysis, and conclusions in a clear, concise, and timely manner, ensuring case files meet audit and regulatory standards.
• Prepare written summaries of findings that clearly articulate risk rationale and support case disposition decisions.
• Support timely case completion in line with agreed service level agreements (SLAs) and quality standards.
• Coordinate with internal stakeholders and follow up with appropriate points of contact to obtain additional information when required.
• Where applicable to the role, assist with the preparation and documentation of regulatory filings (e.g., Suspicious Activity Reports) in accordance with applicable requirements.
• Rigorously assess and manage risk in business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes ensuring compliance with applicable laws, rules, and regulations, adhering to internal policies, exercising sound ethical judgment in all professional conduct, and effectively escalating, managing, and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees