KYC Analyst

Bally's Interactive•Jersey City, NJ

6d•$54,000 - $58,000•Hybrid

About The Position

This role will be responsible for carrying out the day-to-day processes within the KYC Team. The position requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in, as it involves access to customer details. By applying for this role and supplying the necessary details, you grant permission for background checks upon a successful job offer, which will be conducted confidentially and solely for verification purposes.

Requirements

Ability to obtain and maintain licensing in all jurisdictions Bally’s operates in.
Willingness to grant permission for background checks upon a successful job offer.

Responsibilities

Carry out the day-to-day processes within the KYC Team.
Monitor and action all ingoing and outgoing verification activity.
Ensure group ‘Know Your Customer’ (KYC), AML (Anti-Money Laundering) and Responsible Gaming strategy is performed in line with regulatory compliance requirements.
Deal with incoming KYC related escalations from Customer Service.
Process member Cash Out requests in line with Group AML and KYC policies.
Monitor 3rd party payment systems to identify potential technical issues.
Problem solving and investigation of day-to-day issues.
Maintain close communication with the VIP team to ensure that all fraud, KYC, EDD, risk & AML requirements are satisfied for high value player relationships.
Verify member identity documents for multiple states & jurisdictions.
Act as a liaison between members and internal Management & Technical Teams & 3rd party supplier contacts.
Assist player onboarding during the KYC process.