Korean Speaking Mental Health Case Manager

Korean American Family Services (KFAM)•Los Angeles, CA

5d•Onsite

About The Position

Korean American Family Services (KFAM) is a non-profit organization specializing in gender-based violence, mental health, and foster/adoption services to API immigrant families. KFAM is seeking a Korean-speaking case manager to work under the supervision of Mental Health Program Director. Case manager is responsible for providing case management services for mental health counseling clients as well as some administrative support.

Requirements

Must be Bilingual in Korean
Must have strong organizational skills, be good at multi-tasking, and detail oriented
Must have strong interpersonal and communication skills—good at working with people
Must have driver’s license, insurance and be willing to drive, as needed

Nice To Haves

Bachelor’s degree in related field, preferred
Customer service or administrative support experience, a plus

Responsibilities

Provide case management and rehab needs to assist mental health clients and submitting documentation following department guidelines and standards
Advocate on behalf of clients and/or their children with government agencies, schools, medical providers and other service providers.
Provide linkage and referrals to resources such as legal aids, housing, and etc.
Answer phone and email inquiries for mental health services
Complete all admissions paperwork and prepare client files for therapists
Verify eligibility for benefits for each patient (e.g. – DMH, medical insurance)
Assist with scheduling medication service appointments for the nurse practitioner
Assist with outreach events
Provide translation services as needed
Other duties as assigned