About The Position
We are hiring QA / Test Engineers across software testing, AI feature testing, 4G/5G network and field testing, and product quality/failure analysis for mobile devices. Develop and execute test strategies, plans, and test cases; detect, document, and track defects with clear, reproducible steps. Perform field testing with mobile handsets on live carrier networks and validate functionality against QA and carrier requirements. Analyze product quality and failure cases and provide detailed technical reports to R&D and product teams. Korean/English bilingual ability is a strong plus for collaboration with global R&D and headquarters teams.
Requirements
- Bachelor's degree in Computer Science, Electrical/Mechanical/Electronics Engineering, IT, or related field preferred; relevant work experience can substitute.
- 0–3 years of experience in software, network, or hardware testing; no prior experience required for entry-level roles.
- Strong attention to detail — able to follow test procedures precisely, catch subtle defects, and document results accurately.
- Strong sense of responsibility and ownership; reliable in completing assigned testing on schedule and seeing issues through to resolution.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word); analytical thinking and problem-solving skills.
- Ability to handle multiple tasks in a fast-paced environment with minimal supervision; team player with good communication skills.
- Willingness to travel locally for field testing or inspections as required.
- Korean/English bilingual (speak, read, write) highly preferred.
Nice To Haves
- Knowledge of mobile technologies, Android, operating systems, and testing tools a plus; interest in AI-powered mobile features a plus.
- Experience with network QA, 4G/5G protocols, or electronic test equipment (spectrum analyzers, X-Ray, CT, microscopes) a plus.
Responsibilities
- Perform functional testing of mobile software and AI-powered features, verifying that core functions operate accurately, consistently, and as designed.
- Execute test cases across various scenarios, languages, and conditions to validate feature quality and usability.
- Create test designs, processes, cases, and test-product documentation; ensure testing follows defined standards and procedures.
- Detect, document, and track software defects and inconsistencies; analyze results and submit detailed reports to development teams.
- Perform testing in all phases of the design-develop-test-release-maintain software life cycle.
- Perform LTE/5G field protocol testing, SIM OTA activation testing, and call-processing validation on live networks.
- Conduct testing in the office and on the road per set standards and procedures; ensure user equipment meets QA and carrier requirements.
- Perform detailed analysis of 4G/5G protocols and air-interface behavior; log, analyze, and report test results.
- Perform failure analysis of mobile devices related to product liability claims and safety using analytical equipment (X-Ray/CT, digital microscope, SEM/EDS).
- Investigate user environments causing defective symptoms; interface with Product Management on product condition and specifications.
- Provide technical analysis and reports to R&D and collaborate with engineering teams to improve product quality and repair productivity.
- Perform scene and laboratory inspections outside the office as needed; share improvements and lessons learned across teams.
Benefits
- Medical Insurance (Health, Dental & Vision)
- 401(k)
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry-leading company
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
