Korea Customer Focal
About The Position
Applied Materials is seeking a Korea Customer Focal to provide strategic direction and own relationships for multiple customers and regions. The role serves as the primary interface between Sales and the business unit, aligns division strategy with customer and regional objectives, and positions division products based on customer specifications and product capabilities. The position works with Sales and product teams to understand customer roadmaps and high-value projects, influence product development priorities, manage technical and commercial specifications, and support pricing and order closure. It also oversees demonstrations and customer visits, presents technical information, and is accountable for account- and division-level financial targets, forecasts, and programs. The role is regarded as a technical expert and leads complex, high-impact projects while assisting junior colleagues.
Requirements
- Regarded as a technical expert in the relevant field.
- Demonstrated in-depth and/or broad expertise in own discipline and broad knowledge of other disciplines within the function.
- Ability to anticipate business and regulatory issues and recommend product, process, or service improvements.
- Ability to solve complex problems using conceptual and innovative thinking.
- Ability to communicate complex ideas, anticipate objections, and persuade others, including senior stakeholders.
- Ability to work within general functional policies and industry guidelines.
Responsibilities
- Provide strategic direction and own relationships for multiple customers and regions.
- Serve as the primary interface between Sales and the business unit.
- Prepare for customer meetings and set their tone.
- Formulate, integrate, and coordinate division strategy for assigned accounts and/or regions to achieve market-share objectives.
- Execute the product Single Page Strategy with Sales.
- Understand customer roadmaps and high-value projects, and help translate them into product development priorities.
- Position division products within assigned accounts and regions in accordance with customer specifications and product technical capabilities.
- Contribute competitive intelligence to red teams.
- Align purchase and configuration specification responses.
- Drive closure of hardware and process specifications (RFQs).
- Gather data, conduct value-pricing analysis, and recommend product pricing structures.
- Partner with Sales to close orders.
- Develop pricing strategies for product enhancements to increase margin.
- Qualify, schedule, and coordinate demonstrations, visits, and source inspections.
- Prepare and deliver level 1/2 technical presentations to customers.
- Achieve account- and division-level financial targets, including gross margin and operating expenses, and manage book/bill commitments and forecasts.
- Manage multiple division-level projects and programs.
- Assist junior colleagues.
- Lead projects with notable risk and complexity, developing strategies for project execution.
- Solve unique and complex problems with broad business impact and influence program, project, or service direction and resource allocation.
Benefits
- Comprehensive benefits package
- Potential eligibility for a bonus program
- Potential eligibility for a stock award program
- Support for personal and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
