Korea Customer Focal

Applied Materials • Santa Clara, CA

2d • Onsite

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Requirements

• Foundational understanding of customer semiconductor fabrication processes
• Understanding of (specific device segment) fabrication fundamentals and customer manufacturing environments
• Ability to apply technical and customer knowledge to support execution and problem-solving
• Knowledge of Applied Materials business processes and operational workflows.
• Understanding of product strategy and how customer needs influence prioritization and execution.
• Ability to manage internal customers and align stakeholders across functions.

Nice To Haves

• Korean language proficiency is a plus

Responsibilities

• Report to Customer Focal Head to provide technical and operational support aligned with customer needs and business priorities.
• Apply a solid working knowledge of product functionality, system operations, and customer value to enable effective execution and decision-making.
• Coordinate closely with internal stakeholders to manage customer-related activities in compliance with Applied Materials’ business processes.
• Support execution of product strategy by translating customer requirements into aligned internal plans and priorities.
• Manage internal customer requests by driving timely follow-ups, resolving cross-functional dependencies, and escalating risks or issues as needed.
• Track build plans and revenue performance against commitments, proactively identifying gaps, risks, and mitigation actions.
• Drive high-priority initiatives through cross-functional collaboration to achieve customer satisfaction and business objectives.
• Prepare accurate and concise content, data, and materials for key internal meetings and reviews.
• Support internal system management activities to address urgent customer or business needs and ensure continuity of operations.

Benefits

• Supportive work culture that encourages you to learn, develop, and grow your career
• Comprehensive benefits package
• Eligibility for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed