Kong / API Gateway Surge Engineer

Acuity•Reston, VA

1d•Remote

About The Position

Acuity, Inc. seeks a Kong / API Gateway Surge Engineer to support authorized, time-bounded implementation, migration, automation, validation, integration, troubleshooting, and stabilization activities for a large federal Enterprise API Gateway environment. This role provides product-specific surge support for Kong and comparable enterprise API gateway capabilities when additional capacity is needed to support approved target-platform objectives. The Kong / API Gateway Surge Engineer helps accelerate approved gateway implementation, migration waves, developer portal configuration, CI/CD/ GitOps touchpoints, observability integration, defect resolution, and knowledge transfer. This role works within approved architecture, security, infrastructure, CI/CD, observability, and release processes to deliver documented, validated, and accepted surge outcomes. This role is for individuals ready to use their expertise in IT Modernization, Data Enablement, and Hyperautomation to make a real difference within a technology consulting firm that supports federal agencies, combining industry partnerships and long-term federal experience with innovative technical leadership to support customers’ critical missions.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant experience
5+ years of experience supporting enterprise API gateway implementation, configuration, automation, migration, integration, or production-readiness activities
Hands-on experience with Kong, Kong Gateway Enterprise, Kong Konnect, or comparable enterprise API gateway products
Experience configuring gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
Experience supporting developer portal configuration, API catalog capabilities, API documentation, access request workflows, or self-service onboarding enablement
Experience supporting API migration waves, dual-run operations, validation evidence, defect resolution, rollback readiness, and cutover support
Experience developing or integrating CI/CD, GitOps, configuration-as-code, reusable automation, or gateway deployment-support artifacts
Experience with observability integration, including AppDynamics, ELK, OpenTelemetry, dashboards, log flows, telemetry validation, or comparable monitoring tools
Experience troubleshooting gateway implementation, migration, plugin, policy, routing, certificate, identity, connectivity, or telemetry issues
Strong written communication skills for surge documentation, configuration evidence, runbooks, status inputs, validation materials, and knowledge transfer
Must be a U.S. Citizen with the ability to obtain and maintain U.S. federal suitability

Responsibilities

Implement, configure, integrate, validate, troubleshoot, and document Kong or comparable enterprise API gateway capabilities for approved surge activities
Configure gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
Support developer portal configuration, API catalog capabilities, API documentation workflows, access request patterns, and self-service onboarding enablement
Support accelerated API migration wave preparation, gateway configuration, validation evidence, defect resolution, rollback readiness, and dual-run troubleshooting
Develop and validate EAG-side CI/CD, GitOps, configuration-as-code, and automation touchpoints within approved pipeline and release processes
Integrate gateway capabilities with approved identity, network, monitoring, logging, incident-management, change-management, and observability processes
Support AppDynamics, ELK, OpenTelemetry planning, dashboard inputs, log flow validation, telemetry checks, and operational visibility for surge activities
Troubleshoot surge-related issues involving gateway configuration, plugins, policies, routing, certificates, connectivity, identity integration, telemetry, and migration defects
Provide technical office hours, knowledge transfer, configuration documentation, surge status inputs, validation evidence, and completion artifacts