KOHLER Store Manager

Hajoca Corporation•Palo Alto, CA

3d•$90,000 - $100,000•Onsite

About The Position

Hajoca Corporation is seeking a KOHLER Store Manager for their Palo Alto, CA location. This role is responsible for planning, directing, and leading all business operations at the KOHLER Store Palo Alto, ensuring consistent profitability. The Store Manager will achieve sales, gross profit, market share, and profit sharing goals by recruiting, developing, training, coaching, evaluating, and managing the Profit Center team. Key responsibilities include setting clear performance expectations, conducting regular performance evaluations, determining targeted customer account potential, establishing sales goals, and holding salespeople accountable. The role involves analyzing financial reports, implementing strategies to increase sales and margins, improve productivity, and manage expenses and assets. Additionally, the Store Manager must ensure excellent customer service, build community relationships to understand the marketplace and increase market share, conduct business in accordance with company policy, maintain a safe working environment, and safeguard all Profit Center assets. Successful completion of assigned safety and compliance training is also required, along with performing other duties as assigned by management.

Requirements

College degree or equivalent industry experience
5+ years of sales and service experience
1+ year of leadership experience
Able to drive for company business.
Be at least 18 years old.
Possess a proper and valid driver’s license.
Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointments and customer and vendor contact files, and to analyze performance data.
Be able to learn and operate the computer related systems used for business operations.
Be able to read, write, speak, and understand English.

Nice To Haves

Product knowledge related to the specific Profit Center market preferred
Possess excellent people skills, sound business judgment, and the capacity for continued growth and contributions to the Company.
Possess a strong work ethic and a high standard of integrity.
Create and nurture a positive team environment, inspiring all employees to do their best work to achieve the highest levels of customer and employee satisfaction.
Be able to build positive, influential relationships with customers and vendors.
Be able to interpret financial report data to determine the success/failure of plans and to take appropriate action to adjust business plans ensuring success.

Responsibilities

Plan, direct, and lead all business operations at the KOHLER Store Palo Alto.
Achieve sales, gross profit, market share, and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.
Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
Achieve upper quartile performance in key indicators – Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
Ensure the Profit Center meets or exceeds customer service expectations.
Build relationships in the community to understand the marketplace, increase market share, and identify new markets.
Conduct all business in accordance with Company policy and procedures.
Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
Successfully complete required safety and compliance training programs as assigned.
Perform other duties as assigned by management.