Knowledge Sharing Systems Manager

Deloitte•Richmond, VA

2d•$119,000 - $198,400•Hybrid

About The Position

Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journey—before, during, and after any major transformational projects or transactions. As a Project - Manager, Strategy, Growth, and Transformation on the Operations Transformation team, you will: Operationalizing approved Knowledge Management (KM) processes within the surface maintenance and modernization environment. Bringing surface maintenance and modernization expertise into KM process development and continuous improvement. Validating that KM processes are practical, usable, and aligned with Project Team and waterfront workflows. Translating KM process requirements into operational and system implementation requirements. Coordinating with the Metrics Lead to ensure KM processes generate the information needed to measure performance and adoption. Coordinating with the Communication Lead to ensure users receive the information needed to understand and execute KM processes. Identifying operational, system, communication, and measurement barriers to effective knowledge sharing and recommending improvements to the KMSO.

Requirements

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
High School Diploma or equivalent and 12 years of relevant experience
Active Secret security clearance
5+ years of Knowledge Management experience
Ability to work on site 3-4 days a week in Hampton Roads, VA
Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice To Haves

Microsoft Office Suite
Process Improvement
Prior military experience highly preferred

Responsibilities

Operationalizing approved Knowledge Management (KM) processes within the surface maintenance and modernization environment.
Bringing surface maintenance and modernization expertise into KM process development and continuous improvement.
Validating that KM processes are practical, usable, and aligned with Project Team and waterfront workflows.
Translating KM process requirements into operational and system implementation requirements.
Coordinating with the Metrics Lead to ensure KM processes generate the information needed to measure performance and adoption.
Coordinating with the Communication Lead to ensure users receive the information needed to understand and execute KM processes.
Identifying operational, system, communication, and measurement barriers to effective knowledge sharing and recommending improvements to the KMSO.