Knowledge Manager

Booz Allen Hamilton•Colorado Springs, CO

5d•$55,200 - $126,000•Remote

About The Position

This role focuses on organizational change management, aiming to improve how organizations function. The Knowledge Manager will identify long-term goals and develop the necessary processes to achieve them, working with U.S. government customers to solve pressing organizational challenges. This involves using critical thinking, change management, and project management skills to create change and efficiency.

Requirements

1+ years of experience supporting knowledge management, information management, records management, or business operations within a government, military, or corporate environment
1+ years of experience organizing, maintaining, and improving digital repositories, collaboration platforms, or document management systems such as SharePoint, Microsoft 365, or Confluence
Experience using Microsoft SharePoint
Knowledge of knowledge management principles, information lifecycle management, taxonomy development, metadata, and document governance best practices
Ability to develop and maintain artifacts such as standard operating procedures (SOPs), templates, and workflows, that improve information-sharing and organizational efficiency
Ability to analyze business processes and identify opportunities to improve collaboration, knowledge capture, retrieval, and dissemination across teams
Ability to travel up to 25% of the time
Top Secret clearance
Bachelor’s degree

Nice To Haves

Experience supporting the Department of War
Knowledge of the U.S. Space Force
TS/SCI clearance
Lean Six Sigma Green Belt or higher Certification

Responsibilities

Support knowledge management, information management, records management, or business operations.
Organize, maintain, and improve digital repositories, collaboration platforms, or document management systems.
Use Microsoft SharePoint.
Apply knowledge of knowledge management principles, information lifecycle management, taxonomy development, metadata, and document governance best practices.
Develop and maintain artifacts such as standard operating procedures (SOPs), templates, and workflows to improve information-sharing and organizational efficiency.
Analyze business processes and identify opportunities to improve collaboration, knowledge capture, retrieval, and dissemination across teams.
Travel up to 25% of the time.