Knowledge Management Specialist

Booz Allen Hamilton•Usa, MD

6d•Remote

About The Position

This role focuses on organizational knowledge management, aiming to improve how organizations function and achieve their goals. The specialist will act as an organizational transformation and change advisor, helping to identify long-term objectives and develop the necessary processes. This position offers an opportunity to create efficiency within the Army by assessing the impact of changes on business processes and designing knowledge management strategies. The team will provide clients with a holistic view of their organization to transform practices, focusing on unrealized potential and systemic challenges.

Requirements

4+ years of experience implementing Knowledge Management strategies
Experience working with clients to understand their issues, needs, missions, and future direction
Experience building, managing, and setting the direction of a Knowledge Management plan
Experience with Microsoft Teams administration and reporting for a large organization
Experience with Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists and maintenance of SharePoint-based enterprise solutions
Experience conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges and implementing solutions that promote knowledge sharing and strengthen integration between information systems
Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
Experience leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
Secret clearance
Bachelor's degree

Nice To Haves

Experience developing and maintaining SharePoint Online site collections
Knowledge of HTML, CSS, and JavaScript
Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
Possession of excellent verbal and written communication skills
Possession of excellent client-facing skills
Certified Knowledge Manager (CKM) Certification

Responsibilities

Implement Knowledge Management strategies.
Work with clients to understand their issues, needs, missions, and future direction.
Build, manage, and set the direction of a Knowledge Management plan.
Administer and report on Microsoft Teams for a large organization.
Administer and develop Microsoft SharePoint 2016 through 2019 and Office365 platforms, including SharePoint sites, sub-sites, libraries, lists, and maintenance of SharePoint-based enterprise solutions.
Conduct stakeholder engagement and requirements gathering to identify knowledge management, communications, and business process challenges.
Implement solutions that promote knowledge sharing and strengthen integration between information systems.
Evaluate, pilot, and integrate emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making.
Leverage Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems.