Knowledge Management & Innovation Manager

Fenwick & West•Washington, DC

1d•$126,000 - $189,000•Hybrid

About The Position

Fenwick is seeking a KMI Manager who will be responsible for driving the firm’s adoption of AI tools and workflows in direct partnership with attorneys. The core of this role is translating legal workflows into scalable, firmwide AI solutions. Additional responsibilities include deepening the firm’s expertise in its core AI platforms, supporting a governance structure that builds sound, repeatable practices around AI use, and designing a systematic communications and training program for AI tools and resources. This position can be based in any of our U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at your designated Fenwick office. The frequency of in-office work will be determined by business needs and guided by your department's directives.

Requirements

Law firm background as an attorney, paralegal, or legal operations professional
Proven track record working directly with attorneys to translate real legal workflows into AI-enabled solutions.
Genuine technical depth with AI platforms, sufficient to dig into how they work and problem-solve directly, plus the ability to partner effectively with other technical teams on more complex builds.
Excellent interpersonal and collaborative skills, with the credibility and presence to build trust with partners and senior attorneys.
Creative and resourceful, with the ability to operate effectively in a fast-paced environment with limited structure and shifting priorities.
Strong project management skills, with the ability to manage multiple concurrent initiatives and stakeholders.
Strong written and verbal communication skills, with the ability to explain AI features and use cases in a way that drives adoption and best practices for legal audiences.
Sound legal judgment and critical thinking about the risks—and benefits--AI tools can introduce into legal work product, with the ability to identify concerns and elevate them as appropriate.
5+ years of experience in a law firm or legal technology environment, with significant hands-on experience implementing AI tools directly with attorneys, deep platform fluency, and a strong grasp of legal workflows.

Nice To Haves

J.D. or paralegal certification a plus but not required for candidates with relevant law firm AI experience.
Experience with technical training and supporting AI governance is a plus.

Responsibilities

Partner directly with attorneys and paralegals to implement AI solutions for their matters –beyond one-off support: identify patterns across matters, spot opportunities that would benefit the firm’s practices, and lead the resulting project from concept through firmwide rollout.
Develop deep, hands-on expertise in the firm’s core AI platforms – their features, strengths, and best use cases—and apply this expertise to legal workflows and platform management.
Support the Associate Director of Knowledge Management & Innovation, and the Chief Compliance Officer, in developing governance for AI tools used across the firm.
Design and lead an ongoing, systematic communications and training program for legal AI tools and resources – both live/presented content and self-serve materials.