Knowledge Management Analyst

SAIC • Town of Cortlandt, NY

15h • Onsite

About The Position

SAIC is seeking a Knowledge Management Analyst to support USPACOM Headquarters J1 at Camp H.M. Smith in Oahu, Hawaii. This role serves as the primary Information Management/Knowledge Management (IM/KM) technical expert for HQ J1 across classified and unclassified networks, leading the design and sustainment of SharePoint and Microsoft 365 collaboration solutions. The analyst will develop and maintain Power BI dashboards, data models, and performance measures for command-level manpower and personnel analytics. Responsibilities include integrating, cleansing, and validating manpower/personnel data from various sources, defining data connections and API requirements, and building automated workflows and low-code solutions to improve efficiency and data quality. The role also involves analyzing J1 business processes, mapping and testing workflows, implementing improvements, and developing SOPs, governance, and training materials. The analyst will coordinate with various offices and partners, brief findings to senior leaders, and represent J1 in relevant working groups.

Requirements

• Bachelors and five (5) years or more experience; four (4) additional years of work experience in lieu of degree
• Hands-on experience administering or developing SharePoint and Microsoft 365 collaboration solutions, including automated workflows using Microsoft Power Automate
• Hands-on experience developing Power BI solutions, including data modeling, Power Query, DAX, dashboard/report development, and data validation
• Experience with Power Apps, APIs and data integration, Databricks or other business-intelligence/data platforms, and enterprise data-modernization initiatives
• Must have an active Secret clearance with ability to obtain a TS/SCI clearance

Nice To Haves

• Working knowledge of ServiceNow and Fourth Estate Manpower Tracking System (FMTS) for manpower/personnel reporting, statistics, and workflow support
• AI Prompt Engineering for tool development and automation
• Experience supporting Department of War manpower, personnel, civilian hiring, workforce analytics, or headquarters staff processes; USPACOM or other Combatant Command experience is highly desired

Responsibilities

• Serve as primary Information Management/Knowledge Management (IM/KM) technical expert for HQ J1 across classified and unclassified networks, leading design and sustainment of SharePoint and Microsoft 365 collaboration solutions.
• Develop and maintain Power BI dashboards, data models, and performance measures to deliver command-level manpower and personnel analytics (authorizations, vacancies, hiring metrics, workforce trends, and leadership-directed measures).
• Integrate, cleanse, and validate manpower/personnel data from ServiceNow, FMTS, JTD, and other sources; define data connections and API requirements to improve data exchange and reporting.
• Build automated workflows and low-code solutions (Power Automate, Power Apps, VBA) to eliminate manual processes, improve data quality, and standardize recurring HR and personnel activities.
• Analyze J1 business processes, map and test workflows, and implement measurable improvements that increase transparency, efficiency, and accountability across civilian hiring and personnel operations.
• Develop SOPs, governance and training materials, and data dictionaries; coordinate with J1, J6, HR, data offices, and mission partners; brief findings to senior leaders and represent J1 in IM/KM, data analytics, and AI working groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level