Knowledge, Data, & Operations Analyst II (Secret Clearance & Onsite)

MicroHealth, LLC•Vienna, VA

2d•Onsite

About The Position

MicroHealth is seeking a Knowledge, Data, & Operations Analyst II responsible for creating, administering, and maintaining a comprehensive SharePoint-based Program Office data platform. This role combines expertise in information technology management with knowledge of government operations, accounting, budgeting, and strategic planning to deliver actionable business intelligence that drives evidence-based decision-making.

Requirements

7 years' experience
Bachelor's degree in Information Technology, Information Assurance, or Computer Science
Expert proficiency in Microsoft Office Suite, Microsoft SharePoint, Microsoft InfoPath, Microsoft Project
Advanced skills in Microsoft Power BI and Microsoft Power Automate
Proficiency in Google Earth, Adobe Acrobat, Adobe Photoshop
Demonstrated expertise in developing SharePoint-based business intelligence tools that integrate with Microsoft desktop software
Excellent written and verbal communication skills with the ability to explain technical information clearly to users and stakeholders
Ability to work independently on analytical products and projects
Maintains a positive attitude and works collaboratively with peers, leadership, and clients
Proactive, self-motivated, and attentive to identifying high-visibility or "hot" pages that may require immediate updates or improvements
Quickly learns enterprise processes, client operations, and organizational policies to effectively support business needs
Active Secret Clearance

Responsibilities

Serves as the SharePoint webmaster for MED and MDA sites and helps keep pages organized, functional, and user-friendly
Works closely with clients and team members to understand business needs and turn those requirements into effective SharePoint solutions
Creates, updates, and maintains SharePoint pages, content, libraries, lists, and workflows to support day-to-day operations
Ensures SharePoint pages and site designs are consistent with Department standards, security requirements, and policies
Regularly reviews and monitors pages and coordinates with stakeholders to ensure information remains current, accurate, and relevant
Performs routine reviews of SharePoint content and functionality to ensure sites remain compliant, organized, and operationally effective
Uses Microsoft Power BI to build dashboards, reports, and visualizations that support reporting and decision-making needs
Uses Microsoft Power Automate to automate workflows, notifications, approvals, and routine business processes
Design, develop, and maintain a SharePoint-based Program Office data platform
Create user-friendly automated business processes for tracking approvals, key deadlines, and procurement activities
Interface the business intelligence platform with other Department information systems (manually or automatically)
Retain and organize key Program Office institutional knowledge
Create and share lessons learned and templates for overseas users
Establish and maintain online repositories and knowledge libraries
Define, draft, develop, and update governance content and standard operating procedures (SOPs)
Track internal and external organizational performance metrics
Assess organizational performance and resource allocation across Program Office activities
Generate user-friendly reports to inform leadership of key metrics and progress toward goals
Provide trend analysis to support evidence-based, data-driven leadership decisions
Identify and advise Program Office leadership on current trends
Conduct multi-disciplinary analysis incorporating IT management, government accounting, budgeting, strategic planning, and policy analysis principles
Identify opportunities to improve site usability, streamline processes, and enhance the overall user experience
Ensure adequate internal controls on Government operations
Maintain data integrity and quality across all platforms
Monitor system functionality and performance