KITCHEN UTILITY LEAD (FULL TIME)
About The Position
We are hiring immediately for a full time KITCHEN UTILITY LEAD position. This role involves assisting shift supervisors and department directors in the day-to-day functions of the department. The Kitchen Utility Lead is responsible for maintaining a high level of quality in all aspects of department duties by training, supporting, supervising, and interacting with department team members. This role ensures that all schedules are assigned and completed daily and sets a positive example for the department through professional interactions with team members, customers, patients, and families. The position also involves performing other duties as assigned by a supervisor or director, actively participating in outstanding customer service, and accepting responsibility for maintaining respectful relationships with all individuals. The role contributes to team efforts by demonstrating good customer interactions and professionalism.
Requirements
- Previous kitchen utility experience is required.
- Previous customer service experience is required.
Responsibilities
- Delivers quality customer service to customers by providing one on one attention to the detail.
- Provide assignments and assistance to team members.
- Demonstrate proper use of personal protective equipment in all aspects of job performance.
- Relieve shift supervisor in times of absence.
- Adjust or cover schedules as needed during times of short staffing.
- Ensure that team member maintain set standards by conducting quality assurance surveys.
- Monitor and report any equipment issues or shortages.
- Conduct customer and patient surveys.
- Interact with patients/customers in an appropriate manner in relation to age based competencies.
- Perform other duties as assigned by supervisor or director.
- Assist shift supervisors and department directors in the day to day function of the department.
- Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members.
- Ensure that all schedules are assigned and completed daily.
- Set a positive example for department through professional interactions with team members, customers, patient and families.
- Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.
- Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
