KITCHEN UTILITY LEAD (FULL TIME)
About The Position
We are hiring immediately for a full time KITCHEN UTILITY LEAD position. Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients. This role assists shift supervisors and department directors in the day-to-day functions of the department, maintaining a high level of quality in all aspects of department duties through training, supporting, supervising, and interacting with department team members. The lead ensures that all schedules are assigned and completed daily, sets a positive example through professional interactions, and performs other duties as assigned by supervisor or director. The role actively participates in outstanding customer service and accepts responsibility in maintaining respectful relationships with all. It contributes to team efforts and demonstrates good customer interactions and professionalism.
Requirements
- Previous food and beverage service experience is required.
Responsibilities
- Delivers quality customer service to customers by providing one on one attention to the detail.
- Provide assignments and assistance to team members.
- Demonstrate proper use of personal protective equipment in all aspects of job performance.
- Relieve shift supervisor in times of absence.
- Adjust or cover schedules as needed during times of short staffing.
- Ensure that team member maintain set standards by conducting quality assurance surveys.
- Monitor and report any equipment issues or shortages.
- Conduct customer and patient surveys.
- Interact with patients/customers in an appropriate manner in relation to age based competencies.
- Perform other duties as assigned by supervisor or director.
- Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.
- Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
