FT Overnight Bakery 3am-11am #1557
About The Position
The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service. This role involves designing, executing, and performing quality checks on ingredients and finished products, using icing, glazes, fillings, and decorations to enhance item presentation, and processing orders from customers. Additionally, the team member will clean workstations and equipment, and perform other duties to ensure customer needs are satisfied and the bakery area is well-stocked and operating smoothly. To be successful, one should be efficient and friendly with a focus on food quality and customer satisfaction, organized, decisive, and attentive.
Requirements
- Efficient and friendly with a focus on food quality and customer satisfaction.
- Organized, decisive, and attentive.
- Ability to stand for prolonged periods of time.
- Ability to stoop, bend, kneel, crouch, reach, and twist.
- Ability to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
- Ability to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices.
- Frequent exposure to cold/freezing below temperatures and high heat temperatures (walk-in freezers/coolers and working with ovens).
- Ability to verbally communicate to exchange information.
- Ability to see in the normal visual range with or without correction.
- Ability to hear in the normal audio range with or without correction.
- Ability to use and wear a headset, if needed, to take and process customer orders.
- Regular and predictable attendance is an essential function of this job.
Responsibilities
- Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
- Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from.
- Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards.
- Support speed of service targets by working efficiently to fill orders and meet guests' needs.
- Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.
- Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials.
- Monitor inventory of bakery products in the fridge and freezer and prepare products as needed.
- Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
- Respond to showcase and product needs communicated by the Restaurant Front.
- Assist in serving guests in the Restaurant Front when necessary.
- Regularly monitor and record temperatures of required products, fridges, and freezers.
- Adhere to all restaurant policies, procedures, and standards.
- Maintain a clean and organized kitchen to ensure a ready-for-rush periods and timely service.
- Work in compliance with occupational health and safety legislation.
- Follow safe work practices and procedures.
- Use personal protective equipment or clothing as required.
- Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
- Operate equipment and machinery safely to ensure the well-being of everyone.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
