Daiquiri Shack Kitchen Supervisor

Diverse Concepts•Gatlinburg, TN
•Onsite

About The Position

Functions as person in charge of Daiquiri Shack & Grill in the absence of, or as directed by, the Kitchen Manager or Assistant Kitchen Manager, for the duration of the assigned shift.

Requirements

  • Positive, teachable, outgoing personal traits.
  • Skills or ability to develop skills in leadership, communication, interpersonal relations, and organization.
  • Basic math skills.
  • Ability to operate a calculator.
  • Attentive to detail.
  • Dependable transportation.
  • Able to be readily contacted by phone.

Responsibilities

  • Perform any or all of the essential duties required of Team Members.
  • Direct and coordinate the activities of Team Members; coordinate breaks.
  • In event of call-offs, no-shows, etc., contact Kitchen Manager or Assistant Kitchen Manager; as directed, contact and secure replacements.
  • Monitor for product quality and adherence to proper operating procedures; correct as needed.
  • Monitor customer service and relations; correct as needed.
  • Address, respond to, and resolve customer needs, questions, complaints, etc., as required.
  • Assure that all opening and/or closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly, etc.) maintenance and cleaning procedures.
  • Responsible for store funds during shift.
  • Access safe to issue and replace shift drawers and for change.
  • Accurately run register reports and related functions in accordance with Cash Register Procedures, Cash Opening/Closing Procedures, and Cash Handling Policies.
  • Receive, check in, and supervise storage of all food items and supplies; transmit related paperwork to Kitchen Manager.
  • Assist in the taking of the monthly physical inventory.
  • If directed by Kitchen Manager or Assistant Kitchen Manager, conduct and/or supervise training of new employees.
  • If directed by Kitchen Manager or Assistant Kitchen Manager, evaluate the performance of Team Members.
  • Comply with all Diverse Concepts policies and procedures, including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right-to-Know, EEO, ADA, et.al.
  • Perform all of the essential duties of this position in a safe and effective manner, consistent with the prescribed method and guidelines established by Diverse Concepts.
  • Perform other duties as directed by the Kitchen Manager or Assistant Kitchen Manager.
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