Supervisor, Kitchen - Non Exempt - Hard Rock Cafe

Hard Rock Hotel & Casino Ottawa • Tejon, NM

5d • Onsite

About The Position

A Kitchen Supervisor is responsible for leading and maintaining smooth operation of all kitchen shifts. He/She will partner with the cafe management team to train, coach and evaluate BOH operations, ensuring that the cafe is in adherence with company policies, specs and procedures.

Requirements

• Performing duties which require bending & reaching
• Lifting & transporting up to 100-pound containers, dish racks, and trashcans
• Standing or moving, for up to 8+ hours
• Maintaining a well-groomed appearance
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense of urgency
• Displaying a positive and outwardly friendly attitude toward guests and coworkers

Responsibilities

• Perform opening & closing duties for the kitchen
• Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe
• Monitor food cost using established methods to meet goals
• Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• Train and validate new staff members according to company training standards
• Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• Perform employee task such as preparation of all recipes to ensure quality of the product
• Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• Ensure employees follow safety, sanitation and security procedures
• Provide Kitchen employees with verbal recognition, direction and support
• Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• Communicate regularly with KM regarding issues and suggestions related to product, people and performance
• Fulfill all daily and weekly tasks according to assigned areas of responsibility

Benefits

• Comprehensive benefits package
• Health and well-being support for team members and their families
• Benefits that allow team members to stay healthy, plan for their future and maintain a healthy work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed