Deli Kitchen Production Clerk

Festival Foods•Fond Du Lac, WI

2d•Onsite

About The Position

Join our Festival Foods team as a Kitchen Production Clerk! At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. As a Kitchen Production Clerk, you will play a key role in creating outstanding guest experiences while maintaining high food quality standards. In this position, you'll ensure product freshness, monitor inventory, and assist in preparing custom meal orders, all while supporting a clean and food safe environment. If you're passionate about food production, quality control, and delivering excellent service, this is the perfect opportunity to develop your skills in a team setting.

Requirements

Must be, or be willing to become food safe certified with a strong understanding of safety protocols, including knowledge of equipment handling such as slicers, mixers, and ovens.
Ability to work cooperatively with others, fostering a positive and efficient team dynamic to achieve department goals and provide exceptional service.
Excellent oral and written communication skills, with the ability to interact effectively with both guests and team members in a fast-paced and diverse environment.
A keen eye for quality and accuracy in product rotation, inventory management, and following detailed recipes to ensure high standards are met.
Ability to address guest concerns with tact and professionalism, resolving any issues quickly and efficiently to maintain guest satisfaction.
Ability to adapt to changing needs and tasks within the kitchen, showing a proactive approach to responsibilities and challenges.
Understanding of perishable department operations and experience in handling kitchen-made items with the ability to maintain freshness and quality.
Ability to prioritize tasks effectively, ensuring all daily responsibilities are completed on time while meeting production and quality goals.

Nice To Haves

prior food service experience in fast food, as a line cook, prep cook, or are just eager to learn in a retail grocery kitchen environment

Responsibilities

Deliver Outstanding Guest Experiences: Create engaging, memorable experiences by recognizing and reacting to guests’ needs and providing excellent service.
Ensure Quality Control: Maintain high standards by inspecting, rotating, and replenishing deli products, ensuring proper temperatures are met for all items on display.
Fulfill Guest Orders: Take and execute special orders, including preparation and assembly of meal trays and step-by-step dinners, following recipes and tray building procedures.
Maintain Freshness and Accuracy: Monitor product dates, freshness, and shrinkage, ensuring that all products are dated and initialed appropriately.
Support Cleanliness and Safety: Contribute to the overall cleanliness of the department by organizing, cleaning, and sanitizing work areas, shelves, and sales floors as needed. Maintain food safety logs in accordance with company policies.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Support the Team: Other duties as assigned.