Kitchen Operations Associate, DashMart

DoorDash USACharlotte, NC
Onsite

About The Position

DashMart Kitchens (DMK) is a dedicated culinary team operating within a shared DashMart facility. While we work inside a DashMart building, we are a specialized team focused on preparing high-quality meals for customers ordering through the DoorDash app. We work side-by-side with our DashMart partners to deliver a seamless customer experience — supporting both kitchen execution and shared facility standards. We operate as one team within four walls, collaborating to ensure operational excellence, food quality, and a clean, organized environment. As a Kitchen Operations Associate, you are responsible for preparing meals to standard, maintaining kitchen and warehouse organization, and supporting order fulfillment within a shared facility environment.

Requirements

  • Reliable, positive, and team-oriented
  • Experience in food service (fast food and quick-service restaurants), grocery, or beverage operations, or a willingness to learn
  • Detail-oriented and passionate about fresh food quality and safety
  • Can lift up to 50 lbs and work in refrigerated areas (with or without accommodation)
  • High school diploma or GED
  • Willing to complete a Food Handler’s Certification upon hire

Responsibilities

  • Prepare and assemble menu items according to brand and food safety standards
  • Ensure every meal meets quality, accuracy, and presentation standards before handoff
  • Follow all food safety, cleanliness, and dress code compliance guidelines
  • Maintain organized dry, refrigerated, and frozen storage areas
  • Follow cleanliness and sanitation standards across shared workspaces
  • Support inventory organization and proper product rotation (FIFO)
  • Collaborate with DashMart Operations Associates to maintain a cohesive and efficient site
  • Assist with light operational tasks as needed to support overall facility success
  • Uphold a “One Team” mindset to create a positive experience for all team members and customers

Benefits

  • Market competitive pay
  • Opportunity for pay increases twice a year based upon performance
  • Paid time off (PTO) and sick leave
  • Gym membership reimbursement (up to $75/month)
  • Monthly DashPass subscription
  • Employee Assistance Program
  • Career advancement opportunities
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid sick leave in compliance with applicable laws
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program
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