Kitchen Manager - Atwater's Catonsville

Atwater's•Catonsville, MD

27d•Onsite

About The Position

Atwater's is an established business with a long history of cultivating relationships with local, organic producers and farmers. Part of our mission is "To change the world with great tasting, healthy food and service that will make your day." We continue to grow and are looking for someone to grow with us. As a Kitchen Manager, you will be responsible for all functions relating to the maintenance and proper food preparation of soup, sandwiches, salads, breakfast, lunch, and dinner. You will also ensure a positive environment by providing amazing service to both customers and staff members.

Requirements

Able to follow complex instructions and procedures.
Able to work independently with minimal supervision.
Strong passion for food and a broad culinary knowledge base.
Possess or have the ability to acquire a ServSafe certificate.
Ability to stand and walk for extended periods; ability to bend and lift loads up to 50 pounds.
3+ years of restaurant management experience preferred.

Responsibilities

Ensure the accuracy of all customer orders.
Oversee the prep of ingredients and other cooking elements for soup, sandwich/salad, breakfast, and dinner stations.
Check inventory for food, merchandise, and supplies; place orders or oversee the ordering process.
Manage menu planning and food cost analysis.
Ensure workstations are clean at all times.
Clean equipment and work areas after use or at closing.
Report equipment and fixture repair needs to the General Manager or appropriate services.
Follow and comply with health and sanitation procedures and adhere to safe work practices.
Participate in the creation and execution of new menu items. Train staff on new menu items following "Big Kitchen" instructions when applicable.
Run Back of House (BOH) Loops; participate in company-wide BOH loops and Supervisor Loops. Maintain effective, open communication with the General Manager.
Lead by example—motivate the team to complete sales, ensure customer satisfaction, comply with company procedures, and maximize productivity/profitability.
Take responsibility for enforcing store policies and procedures with the entire staff.
Regularly attend and actively participate in at least one loop, in addition to supervisor meetings.
Efficiently delegate tasks, give clear directions to employees, and set up checkpoints to ensure functions are completed properly.
Help develop and follow the strategic plan for both the store and the company.
Manage daily staffing, with the authority to change employee work sections and secure coverage for call-outs.
Handle disciplinary issues as needed. If an employee must be sent home, document this on the Corrective Action Form and follow up with the GM the next day.
Welcome and connect genuinely with every customer.
Promote positive customer relations through networking, staff awareness programs, staff incentives, and training.
Educate both customers and staff by sharing your food and product knowledge.
Remain solution-oriented and thrive in a fast-paced environment.
Follow up on customer complaints and suggestions constructively.