Kitchen Manager - Alcove OTR

MadTree Brewing Company•Cincinnati, OH

3h•Onsite

About The Position

As the Kitchen Manager at Alcove, you'll be the heartbeat of our kitchen, leading a team of 15+ in a high-energy operation with $40k+ in weekly food sales. You're not just managing – you're connecting with your team, growing future leaders, and giving a fck about every plate that leaves the kitchen. From ensuring our food quality is consistently amazing to mentoring your Assistant Kitchen Manager and team, into their next chapter, you'll wear many hats while keeping things rooted in connection and purpose. You'll collaborate with our Private Events team to create memorable moments, partner with Alcove leadership to bring our Points of Difference to life, and handle the essential operational pieces like timekeeping, inventory management, payroll, and vendor relationships. You'll be building a kitchen culture where our behaviors of Connect, Grow, and Give a Fck aren't just words on the wall – they're how your team approaches every service, every challenge, and every opportunity to develop. That means resolving conflicts with genuine care, investing in your people's growth, and making sure everyone feels valued while maintaining the highest standards of safety and cleanliness. As a true MadTree ambassador, you'll bring these behaviors to life daily in the kitchen, champion our community impact initiatives, and help create the warm, welcoming environment that makes Alcove special. This role is about leading with purpose and making every shift meaningful for your team and our guests.

Requirements

Must be at least 21 years of age or older.
High school diploma, GED, or equivalent education preferred.
2+ years of kitchen leadership, people management, and kitchen staff training & development in a high-volume restaurant required.
ServSafe PIC/Manager certified.
Available to work evening hours, weekends, and holidays.
Proficiency with restaurant management platforms including R365, Toast, Google Suite, etc required.

Nice To Haves

Experience managing teams of 15+ employees and weekly food sales volume of $40k+ preferred.

Responsibilities

Lead and develop the Kitchen team through training, coaching, and performance management in accordance with company goals, policy and food safety standards, with special focus on mentoring the Assistant Kitchen Manager and key employees through growth opportunities and leadership training to prepare them for future management roles.
Maintain exceptional food quality and consistency through active oversight, regular quality checks, and hands-on leadership.
Manage and maintain food costs, inventory (including ordering, receiving & storage), and vendor relationships, and report weekly on food cost, labor, waste, and quality metrics.
Create and optimize team member schedules with labor budgeting, based on business forecasts and staffing needs.
Ensure compliance with all health, safety, and sanitation standards & regulations while directing/executing maintenance, repairs, and upkeep of kitchen equipment, tools, and work areas.
Collaborate with the Private Events team on catering planning and execution, including menu development, cost analysis, staffing coordination, timeline management, and on-site supervision to ensure seamless delivery of high-quality food service for all private events.
Build and maintain a positive kitchen culture by resolving conflicts effectively, implementing retention strategies to keep great team members engaged and motivated, and partnering with Alcove leadership to deliver our PODs (Points of Differentiation): We are Warm & Welcoming, We Craft to Exceed Expectations, and Together, We Plant a Better Community.
Develop and implement standard operating procedures and comprehensive training programs for menu execution, opening & closing operations, etc.
Monitor and respond to guest feedback in a timely and effective manner.
Partner with People Strategy to execute recruitment strategy, performance reviews, and follow up on annual engagement and pulse surveys, ensuring proper documentation oversight and timely follow-through on all people-related initiatives, action plans, and policy or behavior infractions.
Spend at least 16 hours a year volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.