Kitchen Manager
Island Hospitality Management•Philadelphia, PA
•Onsite
About The Position
As the Kitchen Manager, you will be responsible for food preparation and presentation while being a key person of reference for team members, guests and vendors. This position may require flexible scheduling availability.
Requirements
- Prior food and beverage supervisor experience.
- Highly motivated team player with strong initiative and desire for achievement.
- Excellent communication, computer and presentation skills.
- Ability to work both with a team and alone.
- Must be able to convey information and ideas clearly.
- Must work well in stressful high-pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Requires advanced knowledge of the principles and practices within the Food and Beverage/Hospitality profession. This included the knowledge required for managing people, complex problems and food and beverage management.
- Stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
- Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Nice To Haves
- Valid Driver's License is preferred
Responsibilities
- Be readily available and approachable for all guests.
- Ensure that departments achieve or exceed guest’s service expectations.
- Take a proactive approach when dealing with guest’s concerns.
- Assist in developing financial goals to meet or exceed within department.
- Accurately forecasts food and beverage revenue/expenses.
- Identifies major revenue and expense opportunities and possible problems.
- Ensures all hotel staff, including new hires, knows all components/features of our guest service guarantee and are trained to meet service standards; develops added value customer service programs.
- Create and distribute team member schedule in a timely manner.
- Ensure all team members adhere to culinary standards and regulations.
- Develops and implements marketing and sales plans for food and beverage outlets, including implementation of menus, package deals, promotions, displays, decorations and presentations within brand and corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
- Maintains a positive cooperative work environment between staff and management.
- Knows local health and safety codes and regulations that apply to the hotel.
- Manage day to day operations of food and beverage outlets.
- Implement and manage all brand and IHM programs to ensure compliance with standard operating procedures; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Manage and maintain the sanitation of the food and beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
- Ability to utilize POS system.
- Collaborate with other departments to ensure orders are being met for all guest events and meetings.
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
