Kitchen Equipment Service Technician

Smart Care Equipment Solutions • Richmond, VA

9d • Onsite

About The Position

Join a Team with a Legacy of Excellence! Since 1984, Dutton Equipment Repair has been the trusted partner for Richmond’s food service industry, delivering expert restaurant equipment services. We take pride in our skilled, experienced technicians who keep commercial kitchens running smoothly. At Dutton, we know how essential well-maintained equipment is to a business’s success. That’s why we’re committed to providing top-quality service with precision and care. If you’re passionate about supporting businesses and want to be part of a team that values craftsmanship and reliability, we’d love to hear from you! Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Requirements

• Minimum Requirements: High school diploma or equivalent.
• At least 3 years of experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license with an acceptable driving record.
• Willingness to participate in an on-call rotation, including nights and weekends.
• Availability for occasional overnight travel.
• Immigration sponsorship is not available for this role.

Nice To Haves

• Relevant technical training, licenses, or certifications (e.g., EPA, CFESA).
• Experience in commercial refrigeration or cooking equipment repair.
• Strong self-motivation, organization, and the ability to work independently.

Responsibilities

• Work with restaurant and hospitality managers to provide service solutions for commercial cooking, refrigeration, ware-washing, and specialty food service equipment.
• Apply your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Diagnose and repair commercial kitchen equipment, including cooking, refrigeration, and ware-washing units.
• Communicate with manufacturers for diagnostics and parts identification.
• Consult with the Technical Assistance Group for onsite technical support.
• Install ordered parts promptly and professionally, following company policies.
• Recommend additional services when beneficial to the customer.
• Complete accurate work orders, time reports, receipts, and truck stock inventory.
• Follow safety procedures and maintain a clean, organized service vehicle.
• Meet productivity standards and contribute to the team’s overall success.

Benefits

• Gain professional CFESA certifications with opportunities for career advancement.
• Receive a company service vehicle, fuel card, tablet, and cell phone for business use.
• Enjoy a market-leading benefits program, including 401(k) and paid time off.
• Take charge of your future with growth opportunities in advanced technician and management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED