Kitchen & Bath Designer

US LBM•Plover, WI

About The Position

Wisconsin Building Supply is a supplier of building materials with locations throughout Wisconsin. The Kitchen & Bath Designer works in a retail design center with customers and builders to support design and product selection, order materials, and follow up to help ensure projects are completed in a timely manner. The role requires extensive knowledge of represented products and the ability to meet client needs. It also involves soliciting new accounts, prospecting for projects, and visiting job sites. The designer conducts site inspections and measurements, creates automated designs for stock and semi-custom products, prepares bids and proposals, orders project materials, and coordinates project schedules, subcontractors, and deliveries. The role serves as a liaison among customers, vendors, and subcontractors and handles account, billing, warranty, inventory, showroom, and product-information tasks. Wisconsin Building Supply is a Division of US LBM Holdings, LLC and states that it is an equal opportunity employer.

Requirements

3–7 years of Kitchen & Bath industry experience.
Advanced computer-aided drafting skills.
Salesmanship, good verbal communication skills, and design presentation skills.
Advanced knowledge of kitchen and bathroom design.
General knowledge of design, construction, and building materials.
Broad knowledge of other products sold, including countertop products, cultured marble, sinks, and faucets.
Maintain a valid driver’s license to operate a motor vehicle in the state of sales activity.

Nice To Haves

60 hours of NKBA professional development programming or an equivalent technical degree is preferred.

Responsibilities

Solicit new accounts, conduct job site visits, and prospect for new projects.
Greet clients at the design center, assess their needs, assist with product selection, and order appropriate materials and quantities.
Conduct pre-construction site inspections and measurements.
Create automated designs within stock and semi-custom product categories.
Conduct bid and proposal preparation functions.
Order project materials.
Arrange project schedules, subcontractor schedules, and material deliveries.
Act as liaison among customers, material vendors, and subcontractors.
Review assigned accounts to ensure payments and credits are processed accurately and promptly.
Maintain current knowledge of daily and monthly sales and their relationship to margin goals.
Understand customer billing processes, cash and credit transactions, deposits, paperwork flow, and distribution.
Maintain an active file of new and existing customers.
Keep vendor literature maintained and presented or stored neatly.
Coordinate deliveries to contractor-remodeler customers as needed.
Maintain a clean, neat, professional-looking showroom.
Participate in semi-annual inventory.
Maintain current knowledge of pricing multipliers and lead times for cabinet lines, countertop fabricators, and related products.
Understand the receiving process and its associated paperwork.
Follow up with vendors on backordered items.
Understand product warranty policies and process customer warranty orders as needed.
Perform other duties as assigned, comply with policies and standards, adhere to workplace safety commitments, and complete assigned training.